Remote Senior Event Catering Coordinator

Placements24; Cape Town; Hybrid; ZAR 360,000 - 520,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive contractor rate

Work with high-profile events

Collaborative remote team environment

National client base

Job summary

Placements24 is seeking a Senior Event Catering Coordinator to manage remote national catering projects with a primary focus on Cape Town, Western Cape. You will liaise between clients, culinary teams, and vendors to plan and execute exceptional catering experiences from inquiry to post-event follow-up.

The role requires strong organization, proactive communication, and deep knowledge of catering operations.

Qualifications

• 4+ years of experience in event planning, catering coordination, or related hospitality role.
• Ability to manage complex projects and deliver high-quality results in a remote setting.
• Excellent understanding of catering operations, menu planning, and event logistics.
• Exceptional communication, interpersonal, and negotiation skills.

Responsibilities

• Manage multiple client accounts and event details, ensuring catering requirements are met with precision and creativity.
• Serve as the primary client liaison, advising on menu selections, service styles, and logistics.
• Coordinate with culinary production to translate client visions into feasible catering solutions.
• Liaise with venues, suppliers, and vendors to confirm bookings and deliveries for smooth event flow.
• Develop detailed Banquet Event Orders (BEOs) and production schedules for stakeholders.
• Troubleshoot and resolve issues during planning or execution phases.
• Manage contracts, invoicing, and payment schedules in line with company policies.
• Conduct virtual client consultations and menu tastings where applicable.
• Maintain client records and event documentation in CRM/project management tools.
• Provide feedback to culinary and operations teams on client satisfaction and improvements.

Skills

Event planning

Communication

Remote work

Negotiation

Project management

CRM tools

Tools

Zoom

Slack

Google Workspace

CRM software

Job description

About the Role

Our client is a leading national catering and events company seeking a highly motivated and experienced Senior Event Catering Coordinator to join their entirely remote team. This role is pivotal in ensuring the seamless planning and execution of exceptional catering experiences for clients across the country, with a primary focus on operations originating from Cape Town, Western Cape. You will be the key liaison between clients, the internal culinary team, and logistical partners, managing all aspects of event catering from initial inquiry through to post-event follow-up. This is a fully remote position, demanding excellent organizational skills, proactive communication, and a deep understanding of the catering industry. You'll leverage technology to collaborate effectively, coordinate complex logistics, and deliver outstanding service, contributing to our client's reputation for excellence in event catering nationwide.

Key Responsibilities

• Manage multiple client accounts and event details simultaneously, ensuring all catering requirements are met with precision and creativity.
• Serve as the primary point of contact for clients, providing expert advice on menu selections, service styles, and logistical planning.
• Coordinate closely with the culinary production team to translate client visions into feasible and delicious catering solutions.
• Liaise with venue managers, suppliers, and third-party vendors to confirm bookings, arrange deliveries, and ensure smooth event flow.
• Develop detailed event BEOs (Banquet Event Orders) and production schedules, communicating all necessary information to relevant stakeholders.
• Troubleshoot and resolve any issues that arise during the planning or execution phases of events in a timely and effective manner.
• Manage client contracts, invoicing, and payment schedules, ensuring financial accuracy and adherence to company policies.
• Conduct virtual client consultations and menu tastings where applicable.
• Maintain and update client records and event documentation using internal CRM and project management tools.
• Provide feedback to the culinary and operations teams on client satisfaction and areas for improvement.

Requirements

• Minimum of 4 years of experience in event planning, catering coordination, or a related hospitality role.
• Demonstrated ability to manage complex projects and deliver high-quality results in a remote setting.
• Excellent understanding of catering operations, menu planning, and event logistics.
• Exceptional communication, interpersonal, and negotiation skills.
• Proficiency in using virtual collaboration tools (e.g., Zoom, Slack, Google Workspace) and event management software.
• Strong organizational skills and meticulous attention to detail.
• Ability to work independently, manage time effectively, and meet tight deadlines.
• A proactive approach to problem-solving and a customer-centric mindset.
• Familiarity with the Cape Town and broader South African event market is advantageous.
• Must have a reliable internet connection and a dedicated home office setup conducive to remote work.

Benefits

• Fully remote work arrangement, offering flexibility and work-life balance.
• Competitive contractor rate and potential for long-term engagement.
• Opportunity to work with a diverse range of high-profile events and clients.
• Collaborative and supportive remote team environment.
• Contribute to a nationally recognized catering and events leader.
• Potential for performance-based incentives.
• Direct impact on client satisfaction and event success.