Remote Senior E-commerce Operations Leader

Placements24; Pietermaritzburg; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Remote work setup assistance

Generous paid time off

Professional development opportunities

Collaborative remote culture

Provident fund

Performance-based bonuses

Access to e-commerce tools

Virtual team-building activities

Future of online retail growth

Job summary

Placements24 is seeking a Senior E-commerce Operations Manager for a fully remote role. You will oversee end-to-end e-commerce operations, optimize workflows, and drive efficiency across platforms while leading a remote team and partnering with 3PLs for scalable growth.

The role demands a strong background in e-commerce platforms, analytics, and cost optimization, with a focus on achieving ambitious growth targets in a dynamic online retail environment.

Qualifications

• Bachelor-level degree in Business Administration, Operations Management, or related field.
• Master's degree is a plus.
• 5-7+ years in e-commerce operations management, including remote work.

Responsibilities

• Oversee daily e-commerce operations including orders, inventory, and logistics.
• Develop strategic initiatives to improve efficiency and reduce costs.
• Manage relationships with 3PLs and vendors.
• Analyze performance data to boost sales and customer satisfaction.
• Ensure regulatory and standards compliance.
• Lead and mentor a remote operations team.
• Coordinate with marketing, sales and IT to align goals.
• Maintain platform performance and uptime with the tech team.
• Develop and refine customer service protocols.
• Prepare and manage operating budgets for cost control.

Skills

Leadership

Remote work

Analytics

E-commerce ops

Communication

Problem solving

Decision making

CRO

Team mentoring

Education

Bachelor's degree in Business/Operations

Master's degree (advantage)

Tools

Shopify

Magento

WooCommerce

ERP systems

Job description

Placements24 is seeking a Senior E-commerce Operations Manager for a fully remote role. You will oversee end-to-end e-commerce operations, optimize workflows, and drive efficiency across platforms while leading a remote team and partnering with 3PLs for scalable growth.

The role demands a strong background in e-commerce platforms, analytics, and cost optimization, with a focus on achieving ambitious growth targets in a dynamic online retail environment.