Remote E-commerce Ops & Analytics Leader

Placements24; Cape Town; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive salary package

Professional development resources

Collaborative remote team culture

Job summary

Placements24 is seeking a highly motivated Remote E-commerce Operations & Analytics Lead to oversee online business operations and drive data-driven decisions. You will manage inventory, orders, fulfillment, and customer service while leveraging analytics to identify growth opportunities and optimize performance from a remote location.

The role requires strategic thinking, strong problem solving, and the ability to communicate with stakeholders across time zones.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Data Science, or related field.

Responsibilities

• Oversee and optimize all aspects of e-commerce operations including inventory management, order processing, shipping logistics, and returns.
• Define, track, and analyze KPIs for e-commerce operations and sales using data analytics tools.
• Generate regular reports and dashboards to provide insights into operational performance, sales trends, and customer behavior.
• Identify bottlenecks and inefficiencies and implement data-driven solutions.
• Collaborate with 3PLs and technology partners to ensure seamless service delivery.
• Drive continuous improvement to enhance customer experience and profitability.

Skills

Strategic thinking

Data analytics

Project management

E-commerce platforms

Education

Bachelor's degree in Business/Operations/Data-related field

Tools

Shopify Plus

Magento

BigCommerce

SQL

Tableau/Analytics tools

Job description

Placements24 is seeking a highly motivated Remote E-commerce Operations & Analytics Lead to oversee online business operations and drive data-driven decisions. You will manage inventory, orders, fulfillment, and customer service while leveraging analytics to identify growth opportunities and optimize performance from a remote location.

The role requires strategic thinking, strong problem solving, and the ability to communicate with stakeholders across time zones.