Remote Senior Client Growth Manager

Placements24

Bloemfontein

Hybrid

ZAR 700,000 - 1,100,000

Full time

2 days ago

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Benefits offered by this job

Competitive salary

Fully remote

Health insurance

Professional development

Collaborative remote team

Job summary

Placements24 is seeking an experienced Senior Account Manager to join our client relations team in a fully remote role. You will nurture and expand relationships with our clients’ valued accounts, acting as a trusted advisor and driving retention and growth.

You will leverage your expertise in consultative selling and customer success to understand client needs, coordinate with internal teams, and identify opportunities for upselling and long-term value creation from anywhere, with a

Qualifications

6+ years of experience in account management or a related client-facing role.
Demonstrated ability to manage complex client relationships and drive growth.
Strong understanding of consultative selling and customer success principles.

Responsibilities

Manage and grow a portfolio of key client accounts, serving as their primary point of contact.
Develop and execute account strategies to drive customer satisfaction, retention, and revenue expansion.
Conduct regular business reviews with clients to assess performance, gather feedback, and identify new opportunities.
Proactively address client needs and challenges, ensuring timely and effective resolution of issues.
Collaborate with internal teams to deliver exceptional service and value to clients.
Stay informed about product updates and industry trends to provide relevant insights and solutions to clients.