Remote Account Growth Manager

Placements24; Randburg; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Performance-based bonuses

Fully remote with flexible hours

Health, dental, and vision insurance

Professional development and training

Virtual team culture and social events

Job summary

Placements24 is seeking a dedicated Remote Account Manager to manage and grow a portfolio of client relationships in Gauteng. The role is fully remote, offering autonomy to drive retention and identify upsell opportunities.

You will serve as the main contact for clients, collaborate with support and product teams, and use CRM tools to monitor account health and performance. A focus on communication and long-term relationships is essential.

Qualifications

• Proven experience in account management or similar sales role.
• Excellent communication, interpersonal, and negotiation skills in remote settings.
• Ability to build long-term client relationships.
• Proficiency with CRM software and sales tools.

Responsibilities

• Manage a portfolio of client accounts with high satisfaction and retention.
• Develop strategies to increase client lifetime value via upselling and cross-selling.
• Conduct regular check-ins and business reviews with clients.
• Serve as the main point of contact for inquiries and issues.
• Collaborate with internal teams to ensure seamless client experience.
• Track account health metrics and address risks.

Skills

Remote account management

Client relationship building

Negotiation

Communication skills

Time management

Tools

CRM software

Job description

Placements24 is seeking a dedicated Remote Account Manager to manage and grow a portfolio of client relationships in Gauteng. The role is fully remote, offering autonomy to drive retention and identify upsell opportunities.

You will serve as the main contact for clients, collaborate with support and product teams, and use CRM tools to monitor account health and performance. A focus on communication and long-term relationships is essential.