Remote Retail E-commerce Specialist

Placements24; Upington; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Health insurance

Remote work

Job summary

Placements24 seeks a skilled Remote Retail E-commerce Specialist to manage online sales channels from anywhere. You will oversee website management, digital marketing, product listings, and customer experience optimization, supporting Upington, Northern Cape as part of a national remote team.

You will drive traffic, conversions, and revenue growth across Shopify/Magento/WooCommerce environments, leveraging CRM systems, analytics, and content creation to enhance the online shopping journey.

Qualifications

• Proven experience in e-commerce management and digital marketing.
• Strong understanding of Shopify, Magento, WooCommerce and CRM systems.
• Proficiency in SEO, SEM, Google Analytics, and social media marketing.
• Excellent analytical skills to interpret data and derive insights.
• Strong written and verbal communication for remote collaboration.
• Self-motivated, organized, and able to manage multiple projects.
• Experience in product management and content creation for online sales.
• Knowledge of online payment gateways and shipping logistics.

Responsibilities

• Manage and optimize the e-commerce platform for a seamless user experience.
• Develop and execute digital marketing strategies to drive traffic and conversions.
• Create and manage product listings with descriptions, images, and pricing.
• Monitor website performance and generate reports on key metrics.
• Improve conversion rates, AOV, and customer lifetime value.
• Coordinate inventory between online and physical stores.
• Handle online customer inquiries and support.
• Stay updated on e-commerce trends and best practices.
• Collaborate with marketing, sales, and IT to meet objectives.
• Manage online promotions and loyalty programs.

Skills

E-commerce management

Digital marketing

SEO/SEM

Analytics

Remote collaboration

Content creation

Product management

CRM systems

Online payments

Inventory logistics

Education

Bachelor's degree in Marketing, Business, or related field

Tools

Shopify

Magento

WooCommerce

Google Analytics

CRM systems

Google Ads

Job description

About the Role

Our client is seeking a skilled and driven Remote Retail E-commerce Specialist to manage and enhance their online sales channels. This fully remote position is integral to expanding our digital footprint and maximizing online revenue. You will be responsible for overseeing all aspects of the e-commerce operations, including website management, digital marketing, product listings, and customer experience optimization. The ideal candidate possesses a deep understanding of online retail, strong analytical skills, and a proven track record of driving growth in e-commerce environments. This role requires a self-starter with excellent communication skills, capable of working effectively from anywhere, supporting our retail presence, including operations related to **Upington, Northern Cape**.

Key Responsibilities

• Manage and optimize the company's e-commerce platform, ensuring a seamless user experience.
• Develop and execute digital marketing strategies to drive traffic and conversions (e.g., SEO, SEM, social media, email marketing).
• Create and manage compelling product listings, including descriptions, images, and pricing.
• Monitor website performance, analyze sales data, and generate reports on key e-commerce metrics.
• Implement strategies to improve conversion rates, average order value, and customer lifetime value.
• Oversee inventory synchronization between online and physical stores.
• Handle online customer inquiries and provide exceptional customer service.
• Stay current with e-commerce trends, tools, and best practices.
• Collaborate with marketing, sales, and IT teams to ensure alignment and achieve business objectives.
• Manage online promotions, discounts, and loyalty programs.

Requirements

• Proven experience in e-commerce management and digital marketing.
• Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and CRM systems.
• Proficiency in SEO, SEM, Google Analytics, and social media marketing.
• Excellent analytical skills with the ability to interpret data and derive actionable insights.
• Strong written and verbal communication skills for effective remote collaboration.
• Self-motivated, highly organized, and able to manage multiple projects simultaneously.
• Experience in product management and content creation for online sales.
• Knowledge of online payment gateways and shipping logistics.
• Bachelor's degree in Marketing, Business, or a related field is preferred.
• A passion for online retail and driving digital growth.

Benefits

This role offers a competitive annual salary of R, along with the flexibility and autonomy of a fully remote work arrangement. Our client provides comprehensive benefits, including health insurance and opportunities for professional development in the rapidly evolving e-commerce landscape. You will be instrumental in shaping our online brand presence and driving digital sales growth. Join a dynamic and supportive remote team committed to innovation and customer satisfaction, contributing to our national retail success, with considerations for regional markets such as **Upington, Northern Cape**.