Remote Retail E-commerce Specialist

Placements24; Rustenburg; Hybrid; ZAR 350,000 - 600,000; Full time

Benefits offered by this job

Fully remote work

Health insurance

Retirement savings plan

Professional development

Collaborative team culture

Job summary

Placements24 is seeking a Remote Retail E-commerce Specialist to lead online store optimization, traffic generation, and conversion improvements from anywhere in South Africa. You will collaborate with marketing, sales and customer service to deliver a seamless brand experience and measurable revenue growth.

The role requires 3+ years in e-commerce or digital marketing, strong platform and analytics skills, and a proactive, autonomous work style suitable for a fully remote environment.

Qualifications

• 3+ years in e-commerce management or related digital marketing role.
• Experience with major e-commerce platforms (Shopify, WooCommerce, Magento).
• Strong knowledge of SEO, SEM, content marketing, social media, and email marketing.

Responsibilities

• Manage and maintain the company's e-commerce website for optimal UX and product presentation.
• Develop and execute digital marketing campaigns (SEO, SEM, social, email) to drive traffic and sales.
• Analyze performance data, sales trends, and customer behavior to identify growth opportunities and CRO improvements.
• Optimize product listings, descriptions, and imagery for search visibility and conversions.
• Oversee online order fulfillment with logistics partners to ensure timely deliveries.
• Strategize to enhance customer engagement and loyalty via online channels.

Skills

E-commerce management

Shopify

WooCommerce

Magento

SEO/SEM

Content marketing

Social media marketing

Email marketing

Google Analytics

CRO & A/B testing

Tools

Shopify

WooCommerce

Magento

Job description

About the Role

Our client is seeking a highly skilled and motivated Remote Retail E-commerce Specialist to join their expanding digital team. This fully remote position is ideal for a candidate passionate about online retail, with a strong understanding of e-commerce platforms, digital marketing, and customer experience in the online space. You will be responsible for managing and optimizing the online store, driving traffic, increasing conversion rates, and enhancing the overall e-commerce strategy. This role requires proactive communication, excellent organizational skills, and the ability to work autonomously from anywhere within South Africa . The successful candidate will play a critical role in shaping the online presence and driving significant revenue growth for our client through strategic digital initiatives. We are looking for an innovative thinker who can adapt to the fast-paced digital landscape and deliver measurable results.

Key Responsibilities

• Manage and maintain the company's e-commerce website, ensuring a seamless user experience and optimal product presentation.
• Develop and execute digital marketing campaigns, including SEO, SEM, social media marketing, and email marketing, to drive online traffic and sales.
• Analyze website performance data, sales trends, and customer behavior to identify areas for improvement and growth opportunities.
• Optimize product listings, descriptions, and imagery to improve search engine visibility and conversion rates.
• Oversee the online order fulfillment process, working closely with logistics partners to ensure timely and accurate deliveries.
• Develop and implement strategies to enhance customer engagement and loyalty through online channels.
• Stay updated with the latest e-commerce trends, technologies, and best practices to maintain a competitive edge.
• Collaborate with internal teams (marketing, sales, customer service) to ensure a cohesive online and offline brand experience.
• Manage the e-commerce budget and track ROI on marketing investments.
• Prepare regular performance reports for senior management, highlighting key metrics and strategic recommendations.

Requirements

• Proven experience (3+ years) in e-commerce management or a related digital marketing role.
• In-depth knowledge of major e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
• Strong understanding of SEO, SEM, content marketing, social media marketing, and email marketing principles.
• Proficiency in web analytics tools (e.g., Google Analytics) and e-commerce reporting.
• Excellent analytical and problem-solving skills with a data-driven approach to decision-making.
• Exceptional written and verbal communication skills.
• Ability to manage multiple projects simultaneously and meet deadlines in a remote work environment.
• Self-motivated, organized, and able to work independently with minimal supervision.
• Experience with A/B testing and conversion rate optimization (CRO).
• Must be based in South Africa and equipped with a reliable internet connection and suitable home office setup.

Benefits

• This role offers a competitive salary and is fully remote, providing excellent work-life balance.
• Our client provides comprehensive health insurance and contributes to a retirement savings plan.
• Opportunities for professional development and continuous learning in the e-commerce and digital marketing fields are readily available.
• You will be part of a dynamic and forward-thinking team, contributing directly to the company’s online success.
• This position offers the flexibility to work from home while being an integral part of a thriving retail business.