Remote E-commerce Sales Specialist

Placements24; Cape Town; Hybrid; ZAR 300,000 - 540,000; Full time

Benefits offered by this job

Remote work

Job summary

Placements24 is seeking a Remote E-commerce Sales Specialist to drive online revenue from our client’s digital channels. You will optimize listings, run promotions, and collaborate with marketing to maximize traffic and conversions while ensuring excellent customer support in a fully remote setup.

Ideal candidates have 3+ years in e-commerce sales or digital marketing, strong analytics, and hands-on experience with platforms like Shopify or Magento, plus tools like Google Analytics and CRM

Qualifications

• 3+ years in e-commerce sales or digital marketing; track record of online revenue growth.
• Strong knowledge of e-commerce platforms and marketplace operations.
• Experience with web analytics to derive insights and optimize conversions.
• Familiarity with SEO/SEM and digital advertising across social channels.

Responsibilities

• Manage and grow sales across e-commerce platforms (website, marketplaces).
• Develop and implement digital sales strategies to hit revenue targets.
• Analyze sales data, website traffic, and customer behavior for optimization.
• Create product listings and marketing content to drive engagement and conversions.
• Run online promotions and flash sales; monitor campaign performance.
• Track competitors and market trends to stay competitive.
• Provide excellent online customer support and address inquiries quickly.
• Collaborate with marketing on SEO, SEM, and social media initiatives.
• Optimize the online customer journey for higher conversions.
• Generate regular sales reports and present insights to management.

Skills

E-commerce sales

Digital marketing

Shopify

Magento

Google Analytics

CRM software

SEO

SEM

Remote work

Communication

Education

Bachelor's degree in Marketing or Business

Tools

Shopify

Magento

CRM software

Job description

About the Role

Our client, a rapidly expanding online retail business, is seeking a driven and results-oriented Remote E-commerce Sales Specialist to join their fully remote team. This exciting opportunity is perfect for an individual with a passion for online sales and a proven ability to drive revenue growth in the digital space. You will be responsible for managing and optimizing online sales channels, developing effective sales strategies, and ensuring a seamless customer journey from browsing to purchase. This role requires a proactive approach, strong analytical skills, and the ability to work independently and collaboratively within a virtual environment. The ideal candidate will have a deep understanding of e-commerce platforms, digital marketing, and customer relationship management, contributing significantly to our client's online success and market penetration. You will play a key part in expanding our client's digital footprint and enhancing their online customer base.

Key Responsibilities

• Manage and grow sales across various e-commerce platforms (e.g., website, marketplaces).
• Develop and execute digital sales strategies to meet and exceed revenue targets.
• Analyze sales data, website traffic, and customer behavior to identify trends and opportunities for optimization.
• Create compelling product listings and marketing content to drive engagement and conversions.
• Implement and manage online promotional campaigns and flash sales.
• Monitor competitor activities and market trends to stay ahead of the curve.
• Provide excellent online customer support, addressing inquiries and resolving issues promptly.
• Collaborate with the marketing team on SEO, SEM, and social media initiatives to drive qualified traffic.
• Optimize the online customer journey for maximum conversion rates.
• Generate regular sales reports and present insights to management.

Requirements

• Minimum of 3 years of experience in e-commerce sales or digital marketing.
• Proven track record of achieving sales targets in an online environment.
• Strong understanding of e-commerce platforms (e.g., Shopify, Magento) and marketplace operations (e.g., Takealot, Amazon).
• Proficiency in using web analytics tools (e.g., Google Analytics) to derive actionable insights.
• Excellent understanding of digital marketing principles, including SEO, SEM, and social media advertising.
• Experience with CRM software and online customer support tools.
• Exceptional written and verbal communication skills, suited for a remote role.
• Strong analytical and problem-solving abilities.
• Self-motivated, highly organized, and able to manage time effectively in a remote setting.
• Bachelor's degree in Marketing, Business, or a related field is preferred.

Benefits

This is a fully remote position, offering unparalleled flexibility and the ability to work from anywhere within your home country. Our client provides a competitive salary package along with performance-based incentives and potential for profit sharing. You will be part of a dynamic and innovative online retail environment, with opportunities for continuous learning and professional growth. Access to online training resources and virtual team-building activities will foster a strong sense of community. Contribute to a growing e-commerce business and shape its digital future. We offer a supportive remote work culture that values autonomy and results. Enjoy the convenience of working from home without compromising career progression.