Remote E-commerce Specialist

Placements24; Durban; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Fully remote

Flexible hours

Health insurance

Development budget for courses

Opportunity to shape digital strategy

Job summary

Placements24 is seeking a skilled Remote E-commerce Specialist based in Durban to drive online sales and optimize the customer journey. You will manage product listings, run digital marketing campaigns, and analyze performance to improve conversions.

The role offers a fully remote setup with flexible hours and exposure to shaping the digital strategy of a growing online retail presence.

Qualifications

• 3+ years in e-commerce management or digital marketing.
• Experience with Shopify, Magento or WooCommerce and Google Analytics.
• Strong knowledge of SEO, SEM, email marketing and content management.

Responsibilities

• Manage and optimize product listings across e-commerce channels.
• Develop and execute digital marketing strategies to drive traffic and conversions.
• Analyze website traffic, sales data, and customer behavior to identify opportunities.
• Monitor online customer service inquiries and feedback to maintain satisfaction.
• Collaborate with marketing and IT to enhance user experience and site functionality.
• Stay updated on e-commerce trends, competitors and new technologies.

Skills

Digital marketing

SEO/SEM

Analytics

E-commerce platforms

Remote work

Communication

Tools

Shopify

Magento

WooCommerce

Google Analytics

Job description

About the Role

Our client is looking for a skilled and motivated Remote E-commerce Specialist to join their expanding online retail division, fully based in Durban . This role is crucial for enhancing the online customer journey, optimizing the e-commerce platform, and driving digital sales growth. You will be responsible for managing product listings, executing digital marketing campaigns, and analyzing website performance to ensure a seamless and engaging online shopping experience. This is an ideal position for an experienced e-commerce professional seeking a flexible, remote work environment within a forward-thinking company committed to digital innovation and customer satisfaction.

Key Responsibilities

• Manage and optimize product listings across various e-commerce channels, ensuring accuracy and compelling descriptions.
• Develop and execute digital marketing strategies, including SEO, SEM, social media marketing, and email campaigns to drive traffic and conversions.
• Analyze website traffic, sales data, and customer behavior using analytics tools to identify trends and opportunities for improvement.
• Monitor and manage online customer service inquiries and feedback to ensure high levels of customer satisfaction.
• Collaborate with the marketing and IT teams to enhance the user experience and functionality of the e-commerce website.
• Stay updated on e-commerce trends, competitor activities, and emerging technologies to maintain a competitive edge.

Requirements

• Proven experience (3+ years) in e-commerce management or digital marketing, preferably in a remote setting.
• Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and analytics tools (e.g., Google Analytics).
• Excellent knowledge of SEO, SEM, social media advertising, and email marketing principles.
• Proficient in content management systems and digital asset management.
• Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
• Excellent written and verbal communication skills, with the ability to work effectively in a remote team environment.

Benefits

• Competitive annual salary commensurate with experience.
• Fully remote work arrangement with flexible hours.
• Comprehensive health insurance coverage.
• Annual budget for professional development and online courses.
• Opportunity to shape the digital strategy of a growing online retail presence.