Remote Retail E-commerce Specialist

Placements24; Durban; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Health insurance

Professional development resources

Performance-based bonuses

Fully remote work

Job summary

Placements24 seeks a Remote Retail E-commerce Specialist for a leading South African online retailer. The role focuses on managing and optimizing the e-commerce platform, driving online sales, and enhancing user experience from anywhere within South Africa.

The successful candidate will apply digital marketing knowledge, data analytics, and proactive problem solving in a fully remote setting, contributing to ongoing improvements and online success.

Qualifications

• 5+ years hands-on e-commerce management experience in retail is required.
• Proven track record increasing online sales and conversion rates.
• Strong understanding of SEO, SEM, email marketing and social media.

Responsibilities

• Manage and optimize product listings, categories, and site content for visibility and conversion.
• Develop and execute e-commerce marketing strategies including SEO, SEM, email, and social media.
• Analyze traffic, sales data, and customer behavior to identify trends and opportunities.
• Oversee customer journey from browse to checkout for a smooth UX.
• Collaborate with digital marketing to plan online promotions.
• Monitor online inventory with warehousing and logistics teams.
• Stay updated on e-commerce trends and competitor strategies.
• Provide regular reports on key metrics to management.
• Troubleshoot and resolve issues with the platform, payments, and fulfillment.

Skills

E-commerce management

Shopify/Magento/WooCommerce

SEO/SEM

Google Analytics

Remote collaboration

Education

Bachelor's degree in Marketing or Business

Tools

Shopify

Magento

WooCommerce

Google Analytics

Job description

About the Role

Our client, a leading online retailer with a significant presence in the South African market, is actively seeking a talented and driven Remote Retail E-commerce Specialist to join their established team. This role is entirely remote, offering flexibility and the opportunity to work from anywhere within South Africa. The successful candidate will be responsible for the strategic management and continuous optimization of our client's e-commerce platform, focusing on driving online sales, enhancing user experience, and ensuring seamless online operations. This position demands a strong understanding of digital marketing, e-commerce best practices, and a proactive approach to problem-solving in a virtual environment. We are looking for an individual who can leverage data analytics to inform decisions and is passionate about the ever-evolving world of online retail.

Key Responsibilities

• Manage and optimize product listings, categories, and website content for maximum visibility and conversion.


• Develop and execute e-commerce marketing strategies, including SEO, SEM, email marketing, and social media integration.


• Analyze website traffic, sales data, and customer behavior to identify trends and opportunities for improvement.


• Oversee the customer journey from browsing to checkout, ensuring a smooth and intuitive user experience.


• Collaborate with the digital marketing team to plan and execute online promotional campaigns.


• Monitor and manage online inventory levels in coordination with warehousing and logistics teams.


• Stay up-to-date with the latest e-commerce trends, technologies, and competitor strategies.


• Provide regular reports on key e-commerce performance metrics to management.


• Troubleshoot and resolve issues related to the e-commerce platform, payment gateways, and order fulfillment.

Requirements

• A minimum of 5 years of hands-on experience in e-commerce management, preferably within the retail sector.


• Demonstrable success in increasing online sales and conversion rates through strategic initiatives.


• Proficiency in e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and analytics tools (e.g., Google Analytics).


• Strong understanding of SEO, SEM, social media marketing, and email marketing principles.


• Excellent analytical skills with the ability to interpret data and translate insights into actionable strategies.


• Superb written and verbal communication skills, with the ability to collaborate effectively in a remote setting.


• A Bachelor's degree in Marketing, Business, or a related field is highly preferred.


• Proven experience in managing online content and product merchandising.


• Self-motivated, organized, and able to work independently with minimal supervision.

Benefits

• This is a fully remote position offering significant flexibility in work location.


• Our client provides a competitive salary package, commensurate with experience and skills.


• Employees benefit from comprehensive health insurance and access to professional development resources.


• Opportunities for career growth within a leading and innovative online retail company are excellent.


• The role allows for direct contribution to the company's online success and offers a chance to be part of a forward-thinking digital team.


• Performance-based bonuses may be awarded based on achieving key e-commerce metrics.