Remote E-commerce Retail Specialist

Placements24; Pietermaritzburg; Hybrid; ZAR 420,000 - 690,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Health insurance

Professional development

Job summary

Placements24 is seeking an experienced Remote E-commerce Retail Specialist to optimize product listings, manage online channels, and enhance the customer experience across digital storefronts.

Collaborate with marketing on SEO/SEM campaigns, analyze sales data with Google Analytics, and drive online revenue through DTC strategies while operating from a remote setting.

Qualifications

• 5+ years of experience in e-commerce management or related online retail roles.
• Strong track record driving online sales growth and managing e-commerce platforms.
• Solid understanding of SEO, SEM, social media marketing, and content strategy.
• Experience with e-commerce analytics tools (e.g., Google Analytics) and reporting.
• Proficient in managing platforms like Shopify, Magento, or WooCommerce.

Responsibilities

• Manage and optimize product listings on diverse e-commerce platforms.
• Develop and execute strategies to boost online sales and conversions.
• Monitor website performance, user experience, and customer journey.
• Conduct market research and competitor analysis to identify growth opportunities.
• Collaborate with marketing to implement effective digital campaigns (SEO/SEM, social).
• Manage online inventory levels and coordinate with fulfillment partners.
• Handle online customer service inquiries and resolve issues.
• Analyze sales data and generate reports on key metrics.
• Stay updated on e-commerce trends, tools, and best practices.
• Identify and onboard new e-commerce channels for expansion.

Skills

5+ years in e-commerce

SEO/SEM/digital marketing

Analytics & data interpretation

Remote collaboration

Project management

Education

Bachelor's degree in Marketing/Business/E-commerce

Tools

Shopify

Magento

WooCommerce

Google Analytics

Job description

About the Role

Our client is actively seeking an experienced and driven Remote E-commerce Retail Specialist to manage and enhance their online retail presence. This is a fully remote position, requiring a dedicated professional with a deep understanding of e-commerce platforms, digital marketing, and online sales strategies. You will be responsible for optimizing product listings, managing online sales channels, and ensuring a seamless customer experience for shoppers browsing their digital storefronts. This role is crucial for driving online revenue and expanding the company's reach in the digital marketplace, all managed from a remote location but supporting operations potentially linked to Pietermaritzburg, KwaZulu-Natal.

Key Responsibilities

• Manage and optimize product listings on various e-commerce platforms (e.g., own website, marketplaces).
• Develop and execute strategies to increase online sales and conversion rates.
• Monitor e-commerce website performance, user experience, and customer journey.
• Conduct market research and competitor analysis to identify growth opportunities.
• Collaborate with marketing teams to implement effective digital marketing campaigns (SEO, SEM, social media).
• Manage online inventory levels and coordinate with fulfillment partners.
• Handle online customer service inquiries and resolve issues efficiently.
• Analyze sales data and generate reports on key e-commerce metrics.
• Stay updated on e-commerce trends, tools, and best practices.
• Identify and onboard new e-commerce channels and opportunities for expansion.

Requirements

• Minimum of 5 years of experience in e-commerce management or a related online retail role.
• Proven track record of driving online sales growth and managing e-commerce platforms.
• Strong understanding of SEO, SEM, social media marketing, and content strategy.
• Experience with e-commerce analytics tools (e.g., Google Analytics) and reporting.
• Excellent knowledge of online marketplaces and direct-to-consumer (DTC) strategies.
• Proficiency in e-commerce platform management (e.g., Shopify, Magento, WooCommerce).
• Strong analytical, problem-solving, and project management skills.
• Exceptional communication and collaboration skills for a remote environment.
• Ability to work autonomously and manage multiple projects simultaneously.
• Bachelor's degree in Marketing, Business, E-commerce, or a related field is preferred.

Benefits

• Competitive salary and full remote work flexibility.
• Comprehensive benefits package including health insurance.
• Opportunities for continuous learning and professional development in the e-commerce space.
• Access to cutting-edge digital tools and platforms.
• A dynamic and growth-oriented work culture.
• Significant impact on the company's online strategy and success.