E-commerce Retail Specialist

Placements24; East London; Hybride; ZAR 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Fully remote

Competitive salary

Bonuses

Professional development

Remote team

Résumé du poste

Placements24 is seeking a skilled E-commerce Retail Specialist to join their remote online retail division. You will manage product listings, optimize merchandising, and drive online sales across South Africa. The role emphasizes customer journey, promotions, and data-driven decision making to grow revenue.

This remote position offers flexibility, opportunities for professional development, and collaboration with a dynamic team dedicated to digital excellence in ecommerce.

Qualifications

• Experience in e-commerce management or digital retail.
• Strong understanding of e-commerce platforms and sales funnels.
• Proficient with web analytics tools such as Google Analytics.
• Ability to manage multiple tasks in a remote environment.
• Excellent written and verbal communication.

Responsabilités

• Manage and update product listings, descriptions, and pricing on the company's e-commerce platforms.
• Develop and execute online merchandising strategies to maximize product visibility and sales.
• Plan and implement online marketing campaigns and promotions in coordination with the marketing team.
• Monitor website performance, user experience, and conversion rates, providing insights and recommendations for improvement.
• Analyze e-commerce data, sales reports, and customer behavior to identify trends and opportunities.
• Coordinate with fulfillment and customer service teams to ensure a smooth online order process and excellent customer satisfaction.

Connaissances

E-commerce management

Online merchandising

Digital marketing

Analytical thinking

Outils

Google Analytics

CMS platforms

Description du poste

About the Role

Our client is seeking a skilled and proactive E-commerce Retail Specialist to join their growing online retail division, operating entirely remotely. This role is pivotal in managing and optimizing the online sales channels, ensuring a seamless customer journey from browsing to purchase. You will be responsible for website content management, online merchandising, promotional execution, and analyzing e-commerce performance metrics to drive growth. This is an excellent opportunity for an experienced online retail professional to take on a challenging role with significant impact.

Key Responsibilities

• Manage and update product listings, descriptions, and pricing on the company's e-commerce platforms.
• Develop and execute online merchandising strategies to maximize product visibility and sales.
• Plan and implement online marketing campaigns and promotions in coordination with the marketing team.
• Monitor website performance, user experience, and conversion rates, providing insights and recommendations for improvement.
• Analyze e-commerce data, sales reports, and customer behavior to identify trends and opportunities.
• Coordinate with fulfillment and customer service teams to ensure a smooth online order process and excellent customer satisfaction.

Requirements

• Proven experience in e-commerce management, online merchandising, or digital retail operations.
• Strong understanding of e-commerce platforms, digital marketing, and online sales funnels.
• Excellent analytical skills with proficiency in using web analytics tools (e.g., Google Analytics).
• Ability to manage multiple tasks and projects in a fast-paced, remote environment.
• Strong written and verbal communication skills.
• Detail-oriented with a passion for online customer experience and sales growth across South Africa.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Fully remote work environment, offering flexibility and work-life balance.
• Opportunities for professional development in the e-commerce sector.
• Contribute to a forward-thinking online retail business.
• Be part of a dynamic and collaborative remote team dedicated to digital excellence.