Remote NOC Engineer — 24/7 Uptime & Incident Response

Placements24

Stellenbosch

Hybrid

ZAR 1,148,000 - 1,559,000

Full time

3 days ago
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Benefits offered by this job

Flexible remote work
Health benefits
Career growth opportunities

Job summary

Placements24 is seeking a Remote NOC Engineer to monitor, troubleshoot, and optimize a global network. This fully remote role requires 3+ years in NOC-style work and strong TCP/IP, DNS, DHCP, and routing knowledge.

You’ll use SolarWinds, Nagios, or Zabbix and handle ticketing in ServiceNow or Jira while coordinating with colleagues worldwide. Ideal candidates have CCNA/Network+ and enjoy working independently in a remote setting with 24/7 on-call coverage.

Qualifications

  • 3+ years in a NOC or similar monitoring role.
  • Strong knowledge of TCP/IP, DNS, DHCP, BGP/OSPF routing and switching.
  • Experience with SolarWinds, Nagios or Zabbix and IT ticketing systems.

Responsibilities

  • Monitor network performance and availability using NOC tools and systems.
  • Respond to alerts and incidents with initial troubleshooting and diagnostics.
  • Escalate complex issues to senior engineers with detailed information.
  • Implement routine network changes and configuration updates.
  • Document incidents, steps, and resolutions in ticketing systems.
  • Participate in on-call rotation for 24/7 network support.
  • Contribute to continuous improvement of NOC processes and tools.
  • Proactively identify potential issues and recommend preventative measures.
  • Collaborate with internal teams and external partners to ensure stability.

Skills

Analytical skills
Communication
Remote work discipline

Education

Bachelor's degree in CS/IT or related

Tools

SolarWinds
Nagios
Zabbix
ServiceNow
Jira

Job description

Placements24 is seeking a Remote NOC Engineer to monitor, troubleshoot, and optimize a global network. This fully remote role requires 3+ years in NOC-style work and strong TCP/IP, DNS, DHCP, and routing knowledge.

You’ll use SolarWinds, Nagios, or Zabbix and handle ticketing in ServiceNow or Jira while coordinating with colleagues worldwide. Ideal candidates have CCNA/Network+ and enjoy working independently in a remote setting with 24/7 on-call coverage.

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