Remote NOC Analyst: 24/7 Network Monitoring

Placements24; Centurion; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Online training

Job summary

Placements24 is seeking a vigilant Remote Network Operations Centre (NOC) Analyst to monitor and troubleshoot a large-scale telecommunications network from a fully remote setup within South Africa. You will handle real-time alerts, perform initial diagnostics, and coordinate with engineering teams to quickly restore service while maintaining thorough incident documentation.

The role requires strong networking fundamentals, experience with NOC tools, and familiarity with ticketing systems.

Qualifications

• Experience in a Network Operations Centre or similar IT support role.
• Strong understanding of TCP/IP, DNS, DHCP, routing and switching.
• Familiarity with network monitoring software and ticketing systems.
• Ability to interpret network diagrams and analyze traffic.
• Excellent analytical and problem-solving skills with attention to detail.
• Strong written and verbal communication for incident reporting.

Responsibilities

• Proactively monitor network performance using NOC tools.
• Identify, diagnose, and respond to network alerts and outages in real-time.
• Perform first-level troubleshooting for network incidents.
• Escalate unresolved issues with detailed incident reports to engineering teams.
• Document all network events, actions, and resolutions in the ticketing system.
• Communicate effectively with internal teams and stakeholders during incidents.
• Participate in shift rotations to ensure 24/7 monitoring coverage.
• Contribute to improving NOC processes and tool configurations.

Skills

NOC experience

Networking fundamentals

Network monitoring tools

Ticketing systems

Education

CCNA

CompTIA Network+

Tools

Zabbix

Nagios

SolarWinds

ServiceNow

Jira

Job description

Placements24 is seeking a vigilant Remote Network Operations Centre (NOC) Analyst to monitor and troubleshoot a large-scale telecommunications network from a fully remote setup within South Africa. You will handle real-time alerts, perform initial diagnostics, and coordinate with engineering teams to quickly restore service while maintaining thorough incident documentation.

The role requires strong networking fundamentals, experience with NOC tools, and familiarity with ticketing systems.