NOC Analyst - Network Monitoring | Flexible Hours

Placements24; Centurion; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Career advancement

Exposure to telecom technologies

Flexible hours

Job summary

Placements24 in Centurion is seeking a vigilant Network Operations Centre (NOC) Analyst to monitor real-time network health, respond to alarms, and ensure high availability across a telecoms infrastructure.

You will perform first-level troubleshooting, document incidents, and work with engineering teams to resolve issues quickly while adhering to ITIL practices. A diploma or degree plus 1–3 years NOC experience are expected.

Qualifications

• Diploma or Bachelor's degree in IT or related field.
• 1–3 years in a NOC or IT support role.
• Familiar with network monitoring tools and ITIL practices.
• Basic TCP/IP, DNS, DHCP and networking protocols.

Responsibilities

• Monitor the overall health and performance of the telecommunications network using monitoring tools.
• Identify, diagnose, and resolve network incidents and alerts; escalate when needed.
• Perform first-level troubleshooting for connectivity, performance issues and outages.
• Document all network events, actions taken and resolutions in the incident system.
• Collaborate with other technical teams to ensure timely resolution of problems.
• Help improve NOC procedures and tools to boost stability and efficiency.

Skills

Analytical thinking

Problem solving

Communication skills

ITIL knowledge

Calm under pressure

Education

Diploma or Bachelor's degree in IT/CS

Tools

Network monitoring software

Job description

Placements24 in Centurion is seeking a vigilant Network Operations Centre (NOC) Analyst to monitor real-time network health, respond to alarms, and ensure high availability across a telecoms infrastructure.

You will perform first-level troubleshooting, document incidents, and work with engineering teams to resolve issues quickly while adhering to ITIL practices. A diploma or degree plus 1–3 years NOC experience are expected.