NOC Technician: 24/7 Network Monitoring & Incident Response

Placements24; Centurion; On-site; ZAR 250,000 - 380,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund

Training opportunities

Stable work environment

Job summary

Placements24 in Centurion seeks a vigilant NOC Technician to monitor network performance and ensure availability across the telecom infrastructure. You will identify issues early to prevent service impact and work with a focused team to maintain reliability.

The role requires you to respond to alerts, perform initial troubleshooting, and document incidents in detail, collaborating with engineers to resolve complex outages. weekend shifts may be required.

Qualifications

• Experience in a NOC, IT support, or similar monitoring role.
• Familiarity with SNMP, NetFlow, and networking protocols.
• Strong TCP/IP, routing, and switching fundamentals.
• Willingness to work night shifts and weekends.

Responsibilities

• Actively monitor network systems using NOC tools and detect anomalies.
• Respond to alerts, perform initial troubleshooting and document actions.
• Log incidents with details in the ticketing system.
• Collaborate with engineers to escalate and resolve complex issues.
• Conduct routine health checks and preventative maintenance.
• Contribute to improving monitoring thresholds and procedures.

Skills

NOC monitoring

Network troubleshooting

Analytical thinking

Communication skills

Tools

SNMP

NetFlow

Ticketing systems

Job description

Placements24 in Centurion seeks a vigilant NOC Technician to monitor network performance and ensure availability across the telecom infrastructure. You will identify issues early to prevent service impact and work with a focused team to maintain reliability.

The role requires you to respond to alerts, perform initial troubleshooting, and document incidents in detail, collaborating with engineers to resolve complex outages. weekend shifts may be required.