Remote Motor Vehicle Claims Specialist

Placements24; Mossel Bay; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Flexible remote work

Medical benefits

Retirement benefits

Professional development

Job summary

Placements24 is seeking a competent Claims Handler for motor vehicle insurance, working remotely from Mossel Bay to service the Western Cape. You will manage end-to-end claims, require strong investigative skills, and communicate effectively with clients, repairers, and involved parties.

The role emphasizes independence, attention to detail, and a proactive approach to delivering fair settlements while maintaining accurate claim records.

Qualifications

• Excellent communication and negotiation skills.
• Strong understanding of vehicle repair processes and industry standards.
• Proficiency with claims management systems and MS Office.
• Ability to work independently and manage a caseload remotely.
• Strong problem-solving abilities and attention to detail.

Responsibilities

• Receive and log new motor vehicle insurance claims accurately.
• Assess claim validity based on policy coverage and incident details.
• Appoint and liaise with assessors, repairers, and legal teams as needed.
• Negotiate settlements with claimants and third parties.
• Ensure timely payment of approved claims.
• Maintain accurate records and update claim files promptly.

Skills

Communication skills

Negotiation skills

Attention to detail

Independent work

Remote work skills

Tools

Claims management system

MS Office

Job description

Placements24 is seeking a competent Claims Handler for motor vehicle insurance, working remotely from Mossel Bay to service the Western Cape. You will manage end-to-end claims, require strong investigative skills, and communicate effectively with clients, repairers, and involved parties.

The role emphasizes independence, attention to detail, and a proactive approach to delivering fair settlements while maintaining accurate claim records.