Remote Motor Claims Specialist

Placements24; Randburg; Hybrid; ZAR 280,000 - 420,000; Full time

Benefits offered by this job

Fully remote

Health benefits

Training on claims handling

Bonus potential

Job summary

Placements24 in South Africa seeks a diligent Claims Handler focused on Motor Insurance to join our busy Randburg team. You will manage the full lifecycle of motor claims from first notification to settlement, ensuring a smooth experience for policyholders with clear communication and thorough documentation.

The role emphasizes strong problem-solving, excellent customer service, and knowledge of motor policy terms.

Qualifications

• Previous motor insurance claims experience is essential.
• Solid understanding of motor policies and claims procedures.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Receive and log new motor insurance claims with complete information.
• Assess claim validity based on policy terms and investigate loss circumstances.
• Communicate with policyholders, third parties, repairers, and legal representatives.
• Authorize repair costs and settlements within delegated authority limits.
• Maintain up-to-date claim files and documentation.
• Identify potentially fraudulent claims and escalate as needed.

Skills

Motor insurance claims

Customer communication

Fraud awareness

Documentation & records

Policy interpretation

Tools

Claims management software

Job description

Placements24 in South Africa seeks a diligent Claims Handler focused on Motor Insurance to join our busy Randburg team. You will manage the full lifecycle of motor claims from first notification to settlement, ensuring a smooth experience for policyholders with clear communication and thorough documentation.

The role emphasizes strong problem-solving, excellent customer service, and knowledge of motor policy terms.