Remote Auto Claims Specialist

Placements24; Pretoria; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Remote work

Competitive benefits package

Medical & dental insurance

Access to e-learning platforms

Supportive virtual team

Job summary

Placements24 in South Africa offers a fully remote Claims Handler role focusing on Auto Insurance. You will manage the entire lifecycle of auto claims, from reporting to settlement, with emphasis on accuracy, empathy, and timely resolutions.

The ideal candidate has at least 3 years' auto claims experience, understands motor vehicle mechanics, and can work independently using claims software and collaboration tools. Remote work nationwide with competitive salary and benefits.

Qualifications

• Minimum of 3 years' experience handling auto insurance claims.
• Knowledge of motor vehicle mechanics and accident reconstruction is beneficial.
• Excellent written and verbal communication with a compassionate demeanor.
• Proficient with claims management software and virtual collaboration tools.
• Ability to work independently and meet processing deadlines in a remote setting.
• Relevant insurance certifications (e.g., NQF Level 4) are advantageous.

Responsibilities

• Receive and register new auto insurance claims accurately.
• Assess damage and liability for motor vehicle accidents.
• Communicate with policyholders, repair shops, and third parties throughout the claims process.
• Determine claim validity based on policy terms and findings.
• Process payments for approved claims and maintain thorough documentation.
• Identify potentially fraudulent claims and escalate appropriately.

Skills

Communication skills

Remote work

Claims software

Virtual collaboration tools

Independence

Education

NQF Level 4

Tools

Claims management software

Virtual collaboration tools

Job description

Placements24 in South Africa offers a fully remote Claims Handler role focusing on Auto Insurance. You will manage the entire lifecycle of auto claims, from reporting to settlement, with emphasis on accuracy, empathy, and timely resolutions.

The ideal candidate has at least 3 years' auto claims experience, understands motor vehicle mechanics, and can work independently using claims software and collaboration tools. Remote work nationwide with competitive salary and benefits.