Motor Claims Specialist – Hybrid & Fast Settlements

Placements24; Polokwane; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Hybrid working model

Medical and retirement benefits

Performance incentives

Training and career development

Collaborative work environment

Job summary

Placements24 is seeking a dedicated Claims Handler for motor insurance in Polokwane. You will manage end-to-end claims, verify coverage, and negotiate settlements while maintaining strong service standards for policyholders.

The role emphasizes efficient claims processing, collaboration with claimants and repairers, and adherence to company guidelines within the Limpopo region. Hybrid working allows flexibility in operations.

Qualifications

• Minimum of 2 years as a Claims Handler in motor insurance.
• Strong understanding of motor policies, claims procedures, and accident investigation.
• Excellent communication, negotiation, and customer service skills.
• Proficient with claims management software and MS Office.

Responsibilities

• Receive, log, and assess motor insurance claims.
• Verify policy coverage and details.
• Communicate with claimants, witnesses, and repairers for documentation.
• Investigate claims, determine liability, and negotiate settlements.
• Authorize payments and manage third-party service providers.
• Maintain accurate claim records and ensure efficient processing.

Skills

Claims handling

Motor insurance

Negotiation

Customer service

Communication

Claims software

Tools

Claims software

Job description

Placements24 is seeking a dedicated Claims Handler for motor insurance in Polokwane. You will manage end-to-end claims, verify coverage, and negotiate settlements while maintaining strong service standards for policyholders.

The role emphasizes efficient claims processing, collaboration with claimants and repairers, and adherence to company guidelines within the Limpopo region. Hybrid working allows flexibility in operations.