Remote Logistics Support Specialist

Placements24; Soweto; Hybrid; ZAR 300,000 - 600,000; Full time

Benefits offered by this job

Remote, contractor role

Career development through online培训

Global logistics exposure

Job summary

Placements24 is seeking a proactive Remote Logistics Support Specialist to join a global e-commerce logistics provider's virtual operations team. The role focuses on administrative and operational support for the distributed logistics network, ensuring smooth daily tasks and clear communication across units from a remote setting.

Candidates should have experience in logistics or administrative roles, strong remote communication, and proficiency with ERP and office tools.

Qualifications

• Proven experience in logistics, supply chain, or administrative support.
• Strong understanding of shipping, receiving, and inventory
• Excellent remote communication skills across digital channels
• Proficiency in online logistics software, ERP and office tools
• Ability to manage tasks independently and prioritize workload remotely
• Strong problem-solving and analytical abilities
• High accuracy and attention to detail
• Adaptable to changing priorities in a fast-paced environment

Responsibilities

• Provide remote administrative and operational support to logistics functions (order processing, tracking, issue resolution).
• Monitor and manage logistics workflows via online platforms and tools.
• Act as primary contact for internal teams and external partners regarding inquiries.
• Troubleshoot and resolve operational issues, escalating complex problems as needed.
• Maintain accurate digital records of logistics activities and communications.
• Assist in preparation and analysis of logistics reports and performance metrics.
• Coordinate with warehousing, transportation, and customer service for seamless operations.
• Contribute to process improvements and stay updated on industry practices.
• Manage communication channels to keep all stakeholders informed.
• Ensure adherence to company policies and compliance standards in remote operations.

Skills

Logistics operations

Remote communication

ERP software

MS Office / Google Workspace

Task prioritization

Analytical skills

Independent work

Education

Logistics / Supply Chain or Business Admin degree

Tools

Online logistics software

ERP systems

Job description

About the Role

Our client, a global e-commerce logistics provider, is seeking a proactive and detail-oriented Remote Logistics Support Specialist to join their virtual operations team. This position is fully remote and requires a dedicated professional to provide essential administrative and operational support to their distributed logistics network. You will be instrumental in ensuring the smooth execution of daily logistics tasks, managing communication between different operational units, and troubleshooting logistical issues from a remote setting. This role demands excellent organizational skills, strong communication abilities, and a thorough understanding of supply chain and logistics principles, all managed through digital channels. If you thrive in a remote work environment and possess a passion for logistics, this is an excellent opportunity to advance your career.

Key Responsibilities

• Provide remote administrative and operational support to various logistics functions, including order processing, tracking, and issue resolution.
• Monitor and manage logistics workflows and processes via online platforms and communication tools.
• Act as a primary point of contact for internal teams and external partners regarding logistics inquiries.
• Troubleshoot and resolve operational issues in a timely and efficient manner, escalating complex problems as needed.
• Maintain accurate digital records of all logistics activities, shipments, and communications.
• Assist in the preparation and analysis of logistics reports and performance metrics.
• Coordinate with different departments (e.g., warehousing, transportation, customer service) to ensure seamless operations.
• Stay updated on industry best practices and contribute to process improvement initiatives.
• Manage communication channels effectively to ensure all stakeholders are informed.
• Ensure adherence to company policies, procedures, and compliance standards in all remote operations.

Requirements

• Proven experience in a logistics, supply chain, or administrative support role.
• Strong understanding of logistics operations, including shipping, receiving, and inventory management.
• Excellent remote communication skills, both written and verbal, via various digital platforms (email, chat, video conferencing).
• Proficiency in using online logistics management software, ERP systems, and standard office productivity tools (Microsoft Office Suite, Google Workspace).
• Demonstrated ability to manage tasks independently and prioritize workload effectively in a remote setting.
• Strong problem-solving and analytical skills.
• High degree of accuracy and attention to detail.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Must have a reliable internet connection and a dedicated workspace conducive to remote work.
• A relevant qualification in Logistics, Supply Chain Management, or Business Administration is highly desirable.

Benefits

• Our client offers a competitive contractor rate, equating to an annual salary of R , with the flexibility of a contract role.
• This position is entirely remote, offering significant work-life balance advantages.
• Opportunities for professional development through online training and exposure to international logistics practices are provided.
• Our client values autonomy and performance, offering a dynamic and collaborative virtual work environment.
• This role provides a unique opportunity to contribute significantly to global logistics operations from anywhere.