Remote IT Support Apprentice: Kickstart Your Tech Career

Placements24; Gauteng; Hybrid; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Remote training program

Competitive salary

Career progression

Job summary

Placements24 in South Africa is seeking a motivated individual for a Remote Apprentice IT Support Technician role based in Tembisa but working entirely remotely. You will gain hands-on experience providing technical assistance to users via remote channels and learn to troubleshoot hardware, software, and network issues.

This entry point offers comprehensive remote IT training, industry certifications, and regular progress reviews.

Qualifications

• Entry-level IT support interest and drive.
• Understanding of hardware, OS, and software basics.
• Strong communication for remote support.

Responsibilities

• Provide first-level remote IT support via phone, email, and chat.
• Diagnose and resolve common hardware, software, and network issues, escalating when needed.
• Assist with setup and configuration for remote employees.
• Maintain records of support requests and resolutions in the ticketing system.
• Engage in remote training and self-study to expand technical knowledge.

Skills

Computer hardware

Windows

macOS

Software basics

Job description

Placements24 in South Africa is seeking a motivated individual for a Remote Apprentice IT Support Technician role based in Tembisa but working entirely remotely. You will gain hands-on experience providing technical assistance to users via remote channels and learn to troubleshoot hardware, software, and network issues.

This entry point offers comprehensive remote IT training, industry certifications, and regular progress reviews.