Apprentice IT Support Technician - Training & Certifications

Placements24; Sandton; On-site; ZAR 67,000 - 100,000; Full time

Benefits offered by this job

Apprenticeship stipend

On-the-job training

IT certifications

Career progression

Job summary

Placements24 is seeking candidates to train as Apprentice IT Support Technicians in Sandton. This apprenticeship offers hands-on experience with hardware, software, networking and troubleshooting, serving as a critical entry point into IT.

You will gain skills through on-the-job training and pursue IT certifications as part of structured career growth. The role emphasizes first-line user support, learning across IT infrastructure, and collaboration with senior staff to upgrade systems and

Qualifications

• Foundational IT knowledge and interest in technology.
• Willingness to pursue IT certifications during apprenticeship.
• Strong problem-solving and communication skills.

Responsibilities

• Provide end-user technical assistance for hardware, software, and network issues.
• Install, configure, and troubleshoot desktop computers, printers, and peripherals.
• Log and resolve help desk tickets with clear documentation.
• Assist with network setup, user accounts, and software updates.
• Perform basic system maintenance and protect IT assets.
• Collaborate with senior IT staff on projects and upgrades.

Skills

IT Support

Hardware basics

Networking basics

Troubleshooting

Customer service

Education

Matriculation

Job description

Placements24 is seeking candidates to train as Apprentice IT Support Technicians in Sandton. This apprenticeship offers hands-on experience with hardware, software, networking and troubleshooting, serving as a critical entry point into IT.

You will gain skills through on-the-job training and pursue IT certifications as part of structured career growth. The role emphasizes first-line user support, learning across IT infrastructure, and collaboration with senior staff to upgrade systems and