Remote IT Operations & Systems Specialist

Placements24

Soweto

Hybrid

ZAR 420,000 - 620,000

Full time

3 days ago
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Benefits offered by this job

Competitive salary with incentives

Job summary

Placements24 is seeking a proactive Remote Technical Operations Specialist to manage and maintain IT systems from a distance, supporting users in Soweto and surrounding regions. The role emphasizes monitoring performance, troubleshooting incidents, and implementing preventative measures to ensure smooth operations in a fully remote setting.

Ideal candidates will have solid experience in system administration, networking, and cloud services, with strong communication skills for effective

Qualifications

  • Proven experience in technical operations, system administration, or a related IT support role.
  • Strong understanding of network infrastructure, servers, and cloud-based services.
  • Proficiency in using remote management tools, monitoring software, and ticketing systems.
  • Excellent troubleshooting and analytical skills with the ability to work autonomously.
  • Effective communication and interpersonal skills for remote collaboration.
  • Experience with scripting or automation tools is an advantage.

Responsibilities

  • Monitor the health and performance of IT systems and applications across the network.
  • Respond to and resolve technical incidents and service requests in a timely manner.
  • Perform routine system maintenance, updates, and configuration adjustments remotely.
  • Diagnose and troubleshoot complex technical problems, implementing effective solutions.
  • Document operational procedures, incident reports, and system configurations.
  • Collaborate with other technical teams to ensure seamless service delivery and system integration.

Skills

System administration
Network infrastructure
Cloud-based services
Remote management
Monitoring software
Ticketing systems

Tools

Remote management tools
Monitoring software
Ticketing systems
Scripting/automation tools

Job description

Placements24 is seeking a proactive Remote Technical Operations Specialist to manage and maintain IT systems from a distance, supporting users in Soweto and surrounding regions. The role emphasizes monitoring performance, troubleshooting incidents, and implementing preventative measures to ensure smooth operations in a fully remote setting.

Ideal candidates will have solid experience in system administration, networking, and cloud services, with strong communication skills for effective

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