Remote IT Operations & Systems Specialist

Placements24; Soweto; Hybrid; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Competitive salary with incentives

Job summary

Placements24 is seeking a proactive Remote Technical Operations Specialist to manage and maintain IT systems from a distance, supporting users in Soweto and surrounding regions. The role emphasizes monitoring performance, troubleshooting incidents, and implementing preventative measures to ensure smooth operations in a fully remote setting.

Ideal candidates will have solid experience in system administration, networking, and cloud services, with strong communication skills for effective

Qualifications

• Proven experience in technical operations, system administration, or a related IT support role.
• Strong understanding of network infrastructure, servers, and cloud-based services.
• Proficiency in using remote management tools, monitoring software, and ticketing systems.
• Excellent troubleshooting and analytical skills with the ability to work autonomously.
• Effective communication and interpersonal skills for remote collaboration.
• Experience with scripting or automation tools is an advantage.

Responsibilities

• Monitor the health and performance of IT systems and applications across the network.
• Respond to and resolve technical incidents and service requests in a timely manner.
• Perform routine system maintenance, updates, and configuration adjustments remotely.
• Diagnose and troubleshoot complex technical problems, implementing effective solutions.
• Document operational procedures, incident reports, and system configurations.
• Collaborate with other technical teams to ensure seamless service delivery and system integration.

Skills

System administration

Network infrastructure

Cloud-based services

Remote management

Monitoring software

Ticketing systems

Tools

Remote management tools

Monitoring software

Ticketing systems

Scripting/automation tools

Job description

Placements24 is seeking a proactive Remote Technical Operations Specialist to manage and maintain IT systems from a distance, supporting users in Soweto and surrounding regions. The role emphasizes monitoring performance, troubleshooting incidents, and implementing preventative measures to ensure smooth operations in a fully remote setting.

Ideal candidates will have solid experience in system administration, networking, and cloud services, with strong communication skills for effective