Remote IT Infrastructure Engineer – Field Specialist

Placements24

Randburg

Hybrid

ZAR 420,000 - 700,000

Full time

3 days ago

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Benefits offered by this job

Company-provided laptop

Medical and retirement benefits

Certifications support

Remote work flexibility

Job summary

Placements24 is seeking a highly capable Remote Field Service Engineer to support IT infrastructure from a home office. This fully remote role covers servers, storage, networking, and OS management across clients in South Africa.

You will diagnose complex issues, deploy hardware/software, and ensure secure, stable environments while staying current with IT innovations. The position emphasizes strong problem-solving, independent work, and collaboration with internal teams and vendors.

Qualifications

Extensive experience with remote IT infrastructure support.
Strong knowledge of Windows/Linux servers and virtualization.
Hands-on with networking and storage concepts.
Proficient in remote diagnostic and corrective actions.

Responsibilities

Provide remote technical support for servers, storage, network, and OS issues.
Perform remote installation, configuration, and deployment of hardware and software.
Conduct remote diagnostics and performance analysis of IT systems.
Develop remote maintenance plans to ensure stability and security.
Respond to incidents and deliver timely resolutions to minimize client impact.
Document procedures and troubleshooting steps for knowledge base and clients.