Remote Network Infrastructure Engineer

Placements24

Vereeniging

Hybrid

ZAR 600,000 - 900,000

Full time

4 days ago

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Benefits offered by this job

Remote work

Health insurance

Retirement plan

Paid time off

Professional development

Home office allowance

Job summary

Placements24 is seeking a Remote Field Service Engineer to support network infrastructure installations and maintenance from a home office. You will diagnose, guide on-site staff remotely, and ensure uptime across client sites nationwide, potentially including Vereeniging, Gauteng.

The role requires 5+ years in network installation and troubleshooting, CCNA/CCNP desirable, strong TCP/IP and remote tools, and excellent communication. Occasional travel for on-site training may be needed.

Qualifications

5+ years of experience in network infrastructure installation, maintenance, and troubleshooting.
CCNA/CCNP certifications are highly desirable.
Must have a dedicated home office with reliable high‑speed internet.
Willingness to travel occasionally for on-site support or training.

Responsibilities

Provide remote technical support for installation, configuration, and maintenance of network infrastructure equipment.
Diagnose and troubleshoot hardware and software issues via remote access tools.
Guide on-site technicians or client personnel through installation, repair, and testing procedures.
Develop and maintain documentation, knowledge bases, and troubleshooting guides.
Analyze system performance data to identify issues and optimization opportunities.
Collaborate with engineering and support teams to resolve escalated challenges.
Report on activities, resolutions and customer feedback in a timely manner.
Stay updated with emerging network technologies and product portfolios.
Utilize remote diagnostic platforms effectively and participate in on-call rotation.