Remote Insurance Claims Administrator

Placements24; Soweto; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Flexible remote working arrangement

Comprehensive medical aid and退休福利

Job summary

Placements24 is seeking a detail-oriented Remote Insurance Claims Administrator to join an all-remote insurance team. You will support the claims department by handling documentation, data entry, and communications with policyholders and internal teams.

The ideal candidate has strong organizational skills, meticulous attention to detail, and the ability to work independently from a home office. If you meet the requirements and are eligible to work remotely in South Africa, this role offers

Qualifications

• High school diploma or equivalent.
• Experience in data entry and document management.
• Remote work readiness and home office setup.
• Eligibility to work remotely in South Africa.

Responsibilities

• Process incoming insurance claims documentation for accuracy.
• Enter claim data into the claims management system.
• Communicate with policyholders, service providers, and internal teams.
• Support claims adjusters with administrative tasks.
• Schedule appointments and coordinate investigations.
• Generate reports on claims volumes and processing times.
• Ensure compliance with company policies for claims administration.
• Respond to inquiries about claim status or documentation requirements.
• Identify discrepancies and report to supervisor.
• Contribute to process improvements in a remote setting.

Skills

Data entry

Organizational skills

Time management

Attention to detail

Communication skills

Education

High school diploma

Tools

Microsoft Office Suite

CRM systems

Claims management software

Job description

About the Role

Our client, a forward-thinking insurance company, is seeking a detail-oriented and organized Remote Insurance Claims Administrator to join their fully remote operations. This role is essential for providing administrative support to the claims department, ensuring efficient processing of claims documentation, data entry, and communication with policyholders and internal teams. You will be working from home, utilizing digital platforms to manage the claims administration workflow. The ideal candidate will possess excellent organizational skills, a keen eye for detail, and a strong understanding of insurance claims processes. We are looking for a proactive individual who can contribute to a smooth and efficient claims handling experience for our customers, regardless of their location. This is a fantastic opportunity to build a career in insurance administration with the flexibility of remote work.

Key Responsibilities

• Process incoming insurance claims documentation, ensuring accuracy and completeness.
• Enter claim data into the claims management system and maintain electronic records.
• Communicate with policyholders, service providers, and internal departments to gather necessary information and provide status updates.
• Assist claims adjusters and handlers with administrative tasks related to claim files.
• Schedule appointments and coordinate communication for claim investigations or assessments.
• Generate standard reports on claim volumes, processing times, and other administrative metrics.
• Ensure compliance with company policies and procedures for claims administration.
• Respond to general inquiries regarding claim status or documentation requirements.
• Identify and report any administrative discrepancies or issues to the supervisor.
• Contribute to the continuous improvement of administrative processes in a remote setting.

Requirements

• High school diploma or equivalent required; experience in an administrative role, preferably within the insurance or financial services sector, is a strong advantage.
• Proven experience with data entry, document management, and administrative support.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong attention to detail and accuracy in handling information.
• Good written and verbal communication skills suitable for remote interaction.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with claims management software or CRM systems.
• Ability to work independently and efficiently from a home office environment.
• A reliable internet connection and a dedicated, quiet workspace are mandatory.
• Proactive attitude and willingness to learn new systems and processes.
• Must be legally eligible to work remotely within South Africa.

Benefits

• Competitive salary commensurate with experience.
• Flexible remote working arrangement.
• Comprehensive medical aid and retirement benefits.
• Opportunities for professional development and training in claims administration.
• A supportive and collaborative online team environment.
• Contribution to essential functions within the insurance claims process.