Remote Insurance Operations Leader

Placements24; Vereeniging; Hybrid; ZAR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Remote work across South Africa

Home office setup allowance

Professional development opportunities

Executive salary package

Job summary

Placements24 is seeking a seasoned Remote Insurance Operations Manager to steer day-to-day operations from anywhere in South Africa. You will drive process improvements, manage budgets, and lead a distributed team to meet KPIs while ensuring compliance and exceptional service delivery.

The role offers fully remote work, a strategic leadership path, and a competitive executive salary with a comprehensive benefits package.

Qualifications

• 7+ years of experience in insurance operations management.
• Proven ability to optimize processes and drive efficiency gains.
• Experience leading remote teams and distributed operations.
• Strong knowledge of insurance regulations and best practices.
• Bachelor's degree in Business Administration or related field; MBA advantageous.

Responsibilities

• Oversee all insurance operations including claims processing, policy admin, and customer service.
• Develop strategies to improve efficiency, cut costs and raise service quality.
• Lead and mentor a remote, distributed operations team.
• Manage budgets and allocate resources effectively.
• Define and monitor KPIs to drive performance and improvements.
• Ensure compliance with regulatory requirements and internal policies.

Job description

Placements24 is seeking a seasoned Remote Insurance Operations Manager to steer day-to-day operations from anywhere in South Africa. You will drive process improvements, manage budgets, and lead a distributed team to meet KPIs while ensuring compliance and exceptional service delivery.

The role offers fully remote work, a strategic leadership path, and a competitive executive salary with a comprehensive benefits package.