Remote Insurance Customer Care Specialist

Placements24; Upington; Hybrid; ZAR 180,000 - 240,000; Full time

Job summary

Placements24 client, an insurance services provider, is seeking a dedicated Customer Service Representative for a fully remote role. You will handle inquiries via phone, email, and chat, explain policy details, process changes, and resolve issues with empathy.

Previous insurance sector experience is a plus. This remote-first position is based in Upington, Northern Cape, with the flexibility to work from anywhere.

Job description

Placements24 client, an insurance services provider, is seeking a dedicated Customer Service Representative for a fully remote role. You will handle inquiries via phone, email, and chat, explain policy details, process changes, and resolve issues with empathy.

Previous insurance sector experience is a plus. This remote-first position is based in Upington, Northern Cape, with the flexibility to work from anywhere.