Remote Insurance Advisor | Client Support & Claims

Placements24; Johannesburg; Hybrid; ZAR 350.000 - 520.000; Vollzeit

Benefits dieser Stelle

Remote work

Health benefits

Paid time off

Professional development

Incentives

Zusammenfassung

Placements24 is seeking a dedicated Remote Insurance Specialist to join its fully remote team, serving clients across regions including Randburg and beyond. You will provide expert advice and support on insurance products, handle inquiries, policy changes, and claims processing via digital channels from your home office.

This role requires strong communication, independent work capability, and proficiency with CRM tools to maintain accurate client records while ensuring regulatory compliance and

Qualifikationen

• Proven experience in the insurance industry with knowledge of various products.
• Excellent communication and customer service skills for remote settings.
• Ability to work independently and manage time effectively in a remote work environment.

Aufgaben

• Provide remote customer support via phone, email, and chat regarding insurance policies and services.
• Assist clients in selecting appropriate insurance products based on their needs and circumstances.
• Process policy changes, updates, and renewals accurately and efficiently.
• Guide clients through the initial stages of the claims process, providing necessary information and documentation.
• Ensure compliance with all company policies and regulatory requirements in all client interactions.
• Maintain detailed and accurate records of client communications and transactions.

Kenntnisse

Insurance knowledge

Remote support

Communication

Time management

Problem solving

Ausbildung

Insurance certifications

Tools

CRM software

Jobbeschreibung

Placements24 is seeking a dedicated Remote Insurance Specialist to join its fully remote team, serving clients across regions including Randburg and beyond. You will provide expert advice and support on insurance products, handle inquiries, policy changes, and claims processing via digital channels from your home office.

This role requires strong communication, independent work capability, and proficiency with CRM tools to maintain accurate client records while ensuring regulatory compliance and