Remote Insurance Claims Advocate

Placements24; Randburg; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Fully remote work

Health insurance

Professional development

Remote-friendly culture

Job summary

Placements24 is seeking a dedicated Claims Handler to join our remote operations team, serving clients across Randburg and beyond. You will manage claims from first notification to settlement, verify coverage, investigate circumstances, and negotiate fair outcomes while delivering empathetic service from a home office.

The role emphasizes strong admin, excellent communication, and the ability to handle caseloads independently in a fully remote setting.

Qualifications

• Experience in a claims handling or customer service role within insurance is essential.
• Familiarity with different insurance policies and claims procedures is required.
• Excellent communication, listening, and interpersonal skills are essential.
• Strong organizational abilities and attention to detail are necessary.

Responsibilities

• Receive, register, and acknowledge new insurance claims promptly and professionally.
• Verify policy details and coverage limits to determine claim validity.
• Communicate with policyholders, third parties, and stakeholders throughout the process.
• Investigate circumstances, gather documentation, and assess damages or losses.
• Negotiate settlements and ensure timely payment of approved claims.

Skills

Strong communication

Organizational skills

Attention to detail

Independent remote work

Customer service

Tools

Claims management software

Microsoft Office

Job description

Placements24 is seeking a dedicated Claims Handler to join our remote operations team, serving clients across Randburg and beyond. You will manage claims from first notification to settlement, verify coverage, investigate circumstances, and negotiate fair outcomes while delivering empathetic service from a home office.

The role emphasizes strong admin, excellent communication, and the ability to handle caseloads independently in a fully remote setting.