Remote Insurance Claims Handler

Placements24; Randburg; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Career development

Job summary

Placements24 is seeking a diligent and customer-oriented Remote Insurance Claims Handler to support policyholders across Randburg and beyond. You will manage end-to-end claims, investigate, assess, negotiate settlements, and maintain records from a home office, contributing to efficient insurance services in Gauteng.

The role emphasizes independence, strong analytical skills, and excellent service delivery in a fully remote work setup, with a clear path for professional development within the

Qualifications

• Excellent analytical, problem-solving and negotiation skills.
• Proficiency in using claims management software and digital communication tools.
• Ability to work independently and manage a caseload in a remote environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Receive, register, and process insurance claims efficiently and accurately.
• Investigate the circumstances of claims, gathering all necessary supporting documentation and evidence.
• Evaluate the validity of claims based on policy terms and conditions.
• Communicate proactively with policyholders, third parties, and internal stakeholders throughout the claims process.
• Negotiate settlements within authorized limits and process payments or disallowances.
• Maintain meticulous records of all claims activities and decisions within the claims management system.

Skills

Analytical skills

Negotiation

Problem-solving

Remote work tools

Communication skills

Detail-oriented

Tools

Claims management software

Digital communication tools

Job description

About the Role

Our client is actively recruiting a diligent and customer-oriented Remote Insurance Claims Handler to join their dedicated team, supporting policyholders across Randburg and beyond. In this vital role, you will manage the end-to-end claims process, ensuring timely, fair, and accurate settlement for policyholders. You will investigate claims, assess damages, negotiate settlements, and maintain detailed records, all from a remote work setting. This position is ideal for an organized individual with strong analytical skills and a commitment to providing exceptional service from the comfort of their home office, contributing to the efficient operation of the insurance services in Gauteng .

Key Responsibilities

• Receive, register, and process insurance claims efficiently and accurately.
• Investigate the circumstances of claims, gathering all necessary supporting documentation and evidence.
• Evaluate the validity of claims based on policy terms and conditions.
• Communicate proactively with policyholders, third parties, and internal stakeholders throughout the claims process.
• Negotiate settlements within authorized limits and process payments or DISCLAIMURES.
• Maintain meticulous records of all claims activities and decisions within the claims management system.

Requirements

• Previous experience in insurance claims handling or a similar claims processing role.
• Strong understanding of various insurance policies and claims procedures.
• Excellent analytical, problem-solving, and negotiation skills.
• Proficiency in using claims management software and digital communication tools.
• Ability to work independently, manage a caseload effectively, and meet deadlines in a remote environment.
• Strong organizational skills and a high level of attention to detail.

Benefits

• Competitive annual salary and performance-based bonuses.
• Fully remote work arrangement offering substantial flexibility and work-life balance.
• Comprehensive benefits package including medical and retirement contributions.
• Opportunities for professional development and career growth in the insurance claims sector.
• A supportive and collaborative remote team environment.