Remote Insurance Claims Specialist

Placements24; Durban; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work arrangement

Opportunities for growth

Job summary

Placements24 is seeking a meticulous Remote Claims Processor to join our fully remote operations team supporting Durban customers. You will process and verify insurance claims from home, ensuring accuracy, timely handling and clear communication with policyholders.

This role requires data-entry efficiency, strong attention to detail and proficiency with claims management software. A dedicated home office with stable internet is essential for success; you will collaborate with a dispersed team

Qualifications

• Proven experience in claims processing, data entry, or an administrative role within the insurance industry.
• Exceptional attention to detail and accuracy in data handling.
• Proficiency with computer systems, including claims management software and standard office applications.
• Strong organizational and time management skills, with the ability to manage workload effectively in a remote setting.
• Excellent written and verbal communication skills for clear and concise interactions.
• A dedicated home office setup with reliable internet connectivity is essential for this role.

Responsibilities

• Process incoming insurance claims efficiently and accurately, ensuring all required documentation is received and verified.
• Enter claim data into the company's claims management system with a high degree of precision.
• Communicate with policyholders and relevant parties via email or phone to gather missing information or clarify details.
• Identify and flag potentially fraudulent or complex claims for further review by senior staff.
• Adhere strictly to processing timelines and quality standards to ensure prompt claim resolution.
• Maintain a secure and organized digital filing system for all processed claims and related documents.

Skills

Attention to detail

Data entry

Claims processing

Remote work

Communication skills

Tools

Claims software

Job description

Placements24 is seeking a meticulous Remote Claims Processor to join our fully remote operations team supporting Durban customers. You will process and verify insurance claims from home, ensuring accuracy, timely handling and clear communication with policyholders.

This role requires data-entry efficiency, strong attention to detail and proficiency with claims management software. A dedicated home office with stable internet is essential for success; you will collaborate with a dispersed team