Remote Inside Sales Pro — Rental-Guarantee Program

Royal York Property Management, inc.; Durban; Remote; ZAR 478,000 - 597,000; Full time

Job summary

Royal York Property Management is seeking an Inside Sales Representative to contact owner leads about the rental-guarantee program. You will use an automatic dialer to qualify prospects and arrange warm transfers to a sales rep.

This remote, full-time role requires 3+ years in inside sales, comfort with outbound calls, and meeting transfer targets during U.S. Eastern Time business hours; prior CRM usage and coaching openness are helpful.

Qualifications

• Three or more years of experience in inside sales, outbound sales, telesales, appointment setting, lead generation, call-centre sales, or live transfers.
• Experience working with an automatic or predictive dialer.
• Strong objection-handling and persuasive communication skills.
• Experience meeting call, transfer, appointment, conversion, or sales targets.
• Clear and professional spoken English.
• Confidence speaking with property owners throughout the day.
• The ability to remain calm when prospects are skeptical, impatient, or upset.
• Strong listening skills and the ability to adapt during a conversation.
• Accurate CRM, call-note, and disposition habits.
• Openness to coaching, call monitoring, and performance feedback.
• Full-time availability during U.S. Eastern Time business hours.

Responsibilities

• Make continuous outbound calls using an automatic dialer.
• Introduce Royal York and the rental-guarantee program.
• Ask questions about the owner and their rental property.
• Confirm the number of properties and whether they are occupied or vacant.
• Explain the C$100 monthly cost and the program’s potential value.
• Respond to objections involving price, need, trust, timing, or existing tenants.
• Build interest without using aggressive or misleading tactics.
• Ask qualified owners to speak with a Royal York sales representative.
• Complete warm and live transfers.
• Record accurate call notes, outcomes, and dispositions.
• Follow campaign scripts, qualification rules, and opt-out procedures.
• Meet hourly and daily calling and transfer targets.

Skills

Inside sales

Outbound sales

Appointment setting

Lead generation

Call-centre sales

Live transfers

Clear spoken English

CRM usage

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Royal York Property Management is seeking an Inside Sales Representative to contact owner leads about the rental-guarantee program. You will use an automatic dialer to qualify prospects and arrange warm transfers to a sales rep.

This remote, full-time role requires 3+ years in inside sales, comfort with outbound calls, and meeting transfer targets during U.S. Eastern Time business hours; prior CRM usage and coaching openness are helpful.