Remote Industrial Systems Diagnostic Engineer

Placements24; Kempton Park; Remoto; ZAR 900.000 - 1.300.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote

Annual bonus

Health insurance

Retirement plan

Paid time off

Training budget

Growth opportunities

Remote tools access

Descrizione del lavoro

Placements24 client in South Africa seeks a Remote Industrial Systems Engineer to diagnose and support industrial machinery remotely from any SA location. You will work with real-time data, guide on-site technicians via calls and video, and develop documentation for common issues and resolutions.

The role requires 4–6 years in industrial automation, strong communication, and proficiency with SCADA/PLC/HMI and remote access tools.

Competenze

• Bachelor's degree in a relevant field (EE/ME/CS or equivalent).
• 4–6 years in industrial automation, diagnostics, or a related engineering discipline.
• Proven ability to troubleshoot complex electro-mechanical and software issues remotely.
• Experience with remote access tools and virtual collaboration platforms.

Mansioni

• Provide remote diagnostic support for industrial machinery, automation systems, and control systems.
• Analyze real-time data from remote monitoring tools to identify issues and anomalies.
• Guide clients and on-site technicians through troubleshooting and repair remotely.
• Develop and maintain documentation for common issues and diagnostic steps.
• Collaborate with hardware and software engineering teams to resolve challenges.
• Assist in development and testing of new remote diagnostic tools and features.
• Manage a caseload of remote support requests, prioritizing and escalating when needed.
• Contribute to knowledge base articles and training materials for remote support.
• Ensure timely resolution of tickets to maximize client uptime.

Conoscenze

Remote troubleshooting

Analytical thinking

Clear communication

Self-motivated

Formazione

Bachelor's degree in Electrical/Mechanical CS or related field

Strumenti

SCADA

PLC

HMI

Industrial networking

Descrizione del lavoro

Placements24 client in South Africa seeks a Remote Industrial Systems Engineer to diagnose and support industrial machinery remotely from any SA location. You will work with real-time data, guide on-site technicians via calls and video, and develop documentation for common issues and resolutions.

The role requires 4–6 years in industrial automation, strong communication, and proficiency with SCADA/PLC/HMI and remote access tools.