Remote Industrial Systems Diagnostics Engineer

Placements24; Gauteng; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Fully remote work arrangement

Annual performance bonus

Comprehensive health insurance

Retirement savings plan with company?"

Paid time off and holidays

Professional development budget

Growth into senior roles

Job summary

Placements24 is seeking a Remote Industrial Systems Engineer in South Africa to diagnose and support industrial automation remotely. The role focuses on remote diagnostics, data analysis from monitoring tools, and guiding clients via phone and video to resolve issues.

The ideal candidate has 4–6 years in industrial automation, strong communication skills, and a solid home office setup for independent remote work. Fully remote with competitive benefits.

Qualifications

• Bachelor's degree in EE/ME/CS or related field.
• 4–6 years in industrial automation, diagnostics, or related engineering.
• Proven ability to troubleshoot complex electro-mechanical and software-related issues remotely.
• Proficiency with SCADA, PLC, HMI, and industrial networking technologies.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent verbal and written communication skills; able to explain technical concepts clearly.
• Experience using remote access tools and virtual collaboration platforms.
• Ability to work independently in a remote setting with a reliable home office setup.

Responsibilities

• Provide remote diagnostic support for industrial machinery, automation systems, and control systems.
• Analyze real-time data from remote monitoring tools to identify issues and performance anomalies.
• Guide clients and on-site technicians through troubleshooting and repair procedures via phone, video conferencing, and digital documentation.
• Develop and maintain comprehensive documentation for common issues, diagnostic steps, and resolution procedures.
• Collaborate closely with hardware and software engineering teams to resolve complex technical challenges.
• Assist in the development and testing of new remote diagnostic tools and features.
• Manage a caseload of remote support requests, prioritizing and escalating as necessary.
• Contribute to knowledge base articles and training materials for remote support.
• Ensure efficient and timely resolution of all remote support tickets to maximize client uptime.

Skills

Remote diagnostics

SCADA/PLC/HMI

Analytical skills

Technical communication

Remote troubleshooting

Independent work

Education

Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or related field

Tools

Remote access tools

Job description

Placements24 is seeking a Remote Industrial Systems Engineer in South Africa to diagnose and support industrial automation remotely. The role focuses on remote diagnostics, data analysis from monitoring tools, and guiding clients via phone and video to resolve issues.

The ideal candidate has 4–6 years in industrial automation, strong communication skills, and a solid home office setup for independent remote work. Fully remote with competitive benefits.