Remote Field Service Engineer - Industrial Automation

Placements24; Cape Town; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Fully remote with travel opportunities

Competitive pay including performance

Provision of company vehicle andTravel

Access to training programs andCertifc

Ability to work with cutting edge tech

Health and retirement benefits

Job summary

Placements24 is seeking a Remote Field Service Engineer to provide expert technical support for advanced industrial automation systems. The role combines remote work with on-site travels to client sites across Western Cape and beyond, ensuring maximum uptime and system performance.

You will troubleshoot electro-mechanical systems, perform installations and upgrades, and deliver client training while maintaining meticulous documentation and collaborating with engineering teams.

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Science, or relevant degree.
• 7+ years of field service, technical support, or system engineering experience in industrial automation.
• Proven troubleshooting of complex electro-mechanical systems and embedded software.

Responsibilities

• Provide remote and on-site technical support for specialized industrial equipment and control systems.
• Diagnose and resolve hardware, software, and network issues impacting system performance.
• Perform installations, configurations, and upgrades of client systems following established procedures.
• Conduct comprehensive system testing and validation to ensure operational integrity.
• Deliver technical training to customer personnel on system operation and maintenance.
• Document service activities and resolutions in the CRM system.
• Collaborate with engineering and support teams to resolve complex technical problems.
• Identify potential system improvements and provide feedback to product development.

Skills

Electrical engineering

Computer science

Industrial automation

Diagnostics

Network protocols

Education

Bachelor's degree in Electrical Engineering or related field

Tools

Oscilloscopes

Multimeters

Diagnostic software

Job description

Placements24 is seeking a Remote Field Service Engineer to provide expert technical support for advanced industrial automation systems. The role combines remote work with on-site travels to client sites across Western Cape and beyond, ensuring maximum uptime and system performance.

You will troubleshoot electro-mechanical systems, perform installations and upgrades, and deliver client training while maintaining meticulous documentation and collaborating with engineering teams.