Remote Head of Client Delivery & AI Implementations

Pavago; South Africa; Remote; ZAR 1.983.000 - 2.809.000; Vollzeit

Zusammenfassung

Pavago is seeking a Head of Client Delivery to own the post-sales journey from onboarding and implementation through adoption, retention, and expansion. You will lead complex client implementations, translate business goals into AI, automation, and GTM workflows, and collaborate with Sales, Product, Engineering, and leadership to ensure value and long-term success.

This senior, hands-on role requires strong client-facing and stakeholder management skills and the ability to work remotely during

Qualifikationen

• Senior experience in Client Delivery, Customer Success, Implementation, Solutions Engineering, or Technical Account Management.
• Proven experience managing complex client implementations.
• Strong understanding of GTM systems, CRM platforms, automation, and integrations.
• Excellent written and spoken English.

Aufgaben

• Own client onboarding, implementation, adoption, and ongoing success.
• Manage multiple implementations, timelines, milestones, and deliverables.
• Translate client goals into clear workflows and execution plans.
• Drive faster time-to-value and successful adoption.
• Identify risks, blockers, and delivery issues before they accelerate.

Kenntnisse

Client Delivery

Customer Success

Implementation

Solutions Engineering

Technical Account Management

Tools

CRM platforms

Automation tools

Integrations

Jobbeschreibung

Pavago is seeking a Head of Client Delivery to own the post-sales journey from onboarding and implementation through adoption, retention, and expansion. You will lead complex client implementations, translate business goals into AI, automation, and GTM workflows, and collaborate with Sales, Product, Engineering, and leadership to ensure value and long-term success.

This senior, hands-on role requires strong client-facing and stakeholder management skills and the ability to work remotely during