Remote Fleet Operations Support Specialist

Placements24; Klerksdorp; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Fully remote work

Job summary

Placements24 is seeking a highly organized, tech-savvy Remote Fleet Operations Support Specialist to manage and optimize a national fleet from a fully remote setup. You will monitor performance, coordinate maintenance, and support drivers and field teams across SA regions.

The role emphasizes autonomous work, proactive problem-solving, and strict compliance with transport regulations while delivering actionable reports to improve efficiency.

Qualifications

• Experience with fleet management systems and analytics.
• Ability to coordinate maintenance and schedule remotely.
• Strong written and verbal communication for drivers and teams.
• Comfortable handling digital documents and reports.

Responsibilities

• Remotely monitor fleet status and utilization using fleet management software.
• Coordinate maintenance and repairs with service providers.
• Provide remote support to drivers and field managers.
• Process fleet documentation: maintenance records, fuel reports, compliance docs.
• Investigate and resolve operational incidents and accidents.
• Ensure compliance with transportation regulations and company policies.
• Generate reports on fleet performance and costs.
• Collaborate with dispatch and procurement for smooth operations.
• Identify process improvements in fleet management.
• Maintain organized digital filing of fleet data.

Skills

Fleet management software

Remote communication

Organization

Problem-solving

Time management

Education

High school diploma

Logistics certification (plus)

Job description

About the Role

Our client, a national logistics provider, is seeking a highly organized and tech-savvy Remote Fleet Operations Support Specialist. This fully remote position is crucial for ensuring the seamless management and operational efficiency of our extensive fleet across various regions, including those near Klerksdorp . You will be responsible for monitoring fleet performance, coordinating maintenance schedules, resolving operational issues remotely, and providing administrative support to the field operations teams. The ideal candidate will possess exceptional communication skills, a strong understanding of fleet management systems, and the ability to work autonomously in a remote setting. This role requires a proactive individual who can anticipate needs and contribute to the continuous improvement of our fleet operations, ensuring compliance and cost-effectiveness from anywhere. Your expertise will directly impact the reliability and productivity of our logistics network.

Key Responsibilities

• Remotely monitor fleet status, vehicle locations, and operational performance using fleet management software.
• Coordinate and schedule routine vehicle maintenance and repairs with service providers.
• Provide remote support to drivers and field operations managers regarding any issues encountered on the road.
• Process and manage fleet-related documentation, including maintenance records, fuel reports, and compliance documentation.
• Assist in the investigation and resolution of operational incidents and accidents.
• Ensure compliance with all relevant transportation regulations and company policies.
• Generate regular reports on fleet utilization, maintenance costs, and operational efficiency.
• Liaise effectively with internal departments, such as dispatch and procurement, to ensure smooth operations.
• Identify opportunities for process improvements within fleet management.
• Maintain an organized and up-to-date digital filing system for all fleet-related data.

Requirements

• Proven experience in fleet management, logistics coordination, or a similar operational support role.
• Strong proficiency with fleet management software and digital communication tools.
• Excellent remote communication and interpersonal skills, with the ability to build rapport virtually.
• Exceptional organizational and multitasking abilities, with keen attention to detail.
• Demonstrated ability to work independently, manage time effectively, and meet deadlines in a remote environment.
• A solid understanding of vehicle maintenance principles and transportation regulations.
• Problem-solving skills and a proactive approach to operational challenges.
• Comfortable working with digital documentation and reporting systems.
• High school diploma or equivalent; further education or certification in logistics is a plus.
• Stable internet connection and a dedicated home office space conducive to remote work.

Benefits

• A competitive annual salary of R .
• Fully remote work arrangement, offering flexibility and work-life balance.
• Opportunity to work with a leading national logistics company.
• Professional development and training opportunities in fleet management technology.
• Contribute to the efficiency and success of a large-scale fleet operation.
• Be part of a forward-thinking company embracing remote work solutions.