Remote Fleet Dispatcher and Operations Coordinator

Placements24; Richards Bay; Hybrid; ZAR 201,000 - 335,000; Full time

Benefits offered by this job

Technology stipend

Remote work support

Flexible hours

Job summary

Placements24 is sourcing a Remote Fleet Dispatcher and Operations Coordinator for a national logistics firm. This fully remote role centers on coordinating drivers, optimizing routes, and ensuring timely deliveries across Richards Bay and other hubs using telematics and dispatch software.

You will monitor real-time driver locations, adjust schedules, resolve issues, and collaborate with sales, customer service, and warehouse teams.

Qualifications

• Proven experience in fleet dispatching or logistics coordination.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency with dispatch software and GPS tracking systems.
• Excellent remote communication and team collaboration.

Responsibilities

• Manage and dispatch a fleet using telematics and dispatch software.
• Monitor driver locations, progress, and adherence to schedules in real time.
• Optimize routes and schedules to boost efficiency and reduce transit times.
• Communicate with drivers and provide updates and support remotely.
• Resolve operational issues swiftly and maintain accurate records.
• Collaborate with sales, customer service, and warehouse teams.
• Analyze data to identify trends and improve fleet performance.
• Ensure compliance with transportation regulations and company policies.
• Serve as primary point of contact for drivers remotely.

Skills

Fleet dispatching

Logistics coordination

GPS tracking

Dispatch software

Remote communication

Problem solving

Attention to detail

Independent work

Regulatory awareness

Tools

GPS tracking systems

Dispatch software

Job description

About the Role

Our client, a rapidly expanding national logistics firm, is revolutionizing its operations by hiring a talented Remote Fleet Dispatcher and Operations Coordinator. This fully remote position is ideal for a proactive and organized individual who can manage and optimize fleet operations from anywhere. You will be the central hub for coordinating drivers, managing schedules, and ensuring the efficient flow of goods across the country, with a particular focus on routes serving Richards Bay, KwaZulu-Natal. Leveraging cutting-edge communication and tracking technology, you will play a vital role in maintaining our commitment to timely and reliable deliveries. This is a unique opportunity to shape the future of logistics coordination within a forward-thinking company.

Key Responsibilities

• Manage and dispatch a fleet of delivery vehicles using advanced telematics and dispatch software.
• Monitor driver locations, progress, and adherence to schedules in real-time.
• Optimize delivery routes and schedules to enhance efficiency, reduce transit times, and minimize fuel consumption.
• Communicate proactively with drivers, providing clear instructions, updates, and support throughout their shifts.
• Address and resolve operational issues, such as delays or vehicle problems, swiftly and effectively.
• Maintain accurate electronic records of all dispatch activities, delivery confirmations, and driver performance metrics.
• Collaborate with sales, customer service, and warehouse teams to ensure seamless coordination of logistics.
• Analyze operational data to identify trends and recommend improvements for fleet efficiency and service quality.
• Ensure compliance with all relevant transportation regulations and company policies.
• Act as the primary point of contact for drivers, offering assistance and guidance remotely.

Requirements

• Proven experience in fleet dispatching, logistics coordination, or a related operational role.
• Demonstrable ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficiency with dispatch software, GPS tracking systems, and other relevant logistics technology.
• Excellent communication and interpersonal skills, with the ability to engage effectively with drivers and internal teams remotely.
• Strong problem-solving skills and the capacity to make quick, sound decisions under pressure.
• High level of attention to detail and accuracy in record-keeping.
• Ability to work independently and maintain productivity in a remote setting.
• Familiarity with transportation laws and regulations is a plus.
• A dedicated home office setup with reliable internet connectivity.
• Experience with routes serving Richards Bay, KwaZulu-Natal or similar logistical hubs is advantageous.

Benefits

• Competitive salary commensurate with remote work and experience.
• Comprehensive remote work support, including a technology stipend.
• Flexible working hours within operational needs.
• Significant opportunities for career advancement in a growing industry.
• Work from the comfort of your own home.
• Contribute to innovative logistics solutions.