Remote Fleet Dispatcher

Placements24; Pietermaritzburg; Hybrid; ZAR 201,000 - 290,000; Full time

Benefits offered by this job

Competitive salary package

Fully remote work environment

Professional development opportunities

Work-life balance

Job summary

Placements24 is seeking a dedicated Remote Fleet Dispatcher for a leading logistics and transport client. This fully remote role covers deliveries and driver coordination across South Africa, ensuring timely shipments and real-time updates.

The ideal candidate has proven dispatcher or logistics coordination experience, strong communication, and solid knowledge of dispatch software. A reliable home office setup and the ability to multitask in a fast-paced environment are essential.

Qualifications

• Proven experience as a Dispatcher or in a similar logistics coordination role.
• Proficiency with dispatch and route optimization software.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and manage time effectively in a remote setting.
• Strong organizational skills and attention to detail.
• Knowledge of transportation regulations and safety standards.
• Reliable internet connection and suitable home office setup.
• Willingness to work flexible hours to cover different shifts.
• Experience in Driving & Transport environment is advantageous.

Responsibilities

• Coordinate and schedule daily deliveries and pickups for the fleet.
• Monitor driver locations and provide real-time updates on progress and delays.
• Optimize delivery routes using dispatch software to ensure efficiency and cost-effectiveness.
• Communicate effectively with drivers, providing clear instructions and support.
• Address and resolve issues or emergencies during transit, such as breakdowns or traffic disruptions.
• Maintain accurate records of dispatch activities, including delivery times, mileage, and driver performance.
• Liaise with clients and internal departments to ensure smooth shipment communication.
• Ensure compliance with transportation regulations and company policies.
• Manage communication channels to provide timely updates to all stakeholders.

Skills

Dispatcher experience

Logistics coordination

Communication skills

Remote work

Route optimization software

Organizational skills

Attention to detail

Transportation regulations

Home office setup

Flexible hours

Driving & Transport experience

Tools

Dispatch software

Job description

About the Role Our client, a leading logistics and transport provider, is seeking a dedicated and highly organized Remote Fleet Dispatcher to join their dynamic operations team. This is a fully remote position, offering the flexibility to work from anywhere within South Africa. The successful candidate will be instrumental in ensuring the efficient and timely movement of goods across various regions. You will be the central point of contact for drivers, coordinating schedules, optimizing routes, and troubleshooting any issues that arise during transit. This role requires a proactive approach, excellent communication skills, and the ability to remain calm under pressure in a fast-paced environment. We are looking for an individual who can seamlessly manage multiple tasks and priorities, contributing to the overall success of our client's logistical network. The ideal candidate will have a strong understanding of dispatch software and a proven track record in managing transportation operations.

Key Responsibilities

• Coordinate and schedule daily deliveries and pickups for the fleet of vehicles.
• Monitor driver locations and provide real-time updates on progress and potential delays.
• Optimize delivery routes using advanced dispatch software to ensure efficiency and cost-effectiveness.
• Communicate effectively with drivers, providing clear instructions and support.
• Address and resolve any issues or emergencies that arise during transit, such as breakdowns or traffic disruptions.
• Maintain accurate records of dispatch activities, including delivery times, mileage, and driver performance.
• Liaise with clients and internal departments to ensure smooth communication regarding shipment status.
• Ensure compliance with all relevant transportation regulations and company policies.
• Manage communication channels to provide timely updates to all stakeholders.

Requirements

• Proven experience as a Dispatcher or in a similar logistics coordination role.
• Proficiency in using dispatch and route optimization software.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and manage time effectively in a remote setting.
• Strong organizational skills and attention to detail.
• Knowledge of transportation regulations and safety standards.
• Must have a reliable internet connection and a suitable home office setup.
• Ability to work flexible hours if required to cover different shifts.
• Experience in a Driving & Transport environment is highly advantageous.

Benefits

• Our client offers a competitive salary package and the significant advantage of a fully remote work environment, allowing for greater work-life balance.
• You will have the opportunity to work with a supportive team and contribute to a growing company.
• Professional development opportunities may be available for dedicated individuals.
• This role provides a unique chance to be an integral part of a crucial operational function within the logistics sector without the need for daily office commuting.