Remote Dispatch Coordinator - Fleet Management

Placements24; Soweto; Hybrid; ZAR 350,000 - 450,000; Full time

Benefits offered by this job

Fully remote work

Medical aid

Retirement fund

Career development

Job summary

Placements24 is seeking a highly organized Remote Dispatch Coordinator to manage fleet operations for a national logistics provider. The role focuses on coordinating vehicle dispatch, optimizing routes, monitoring GPS data, and maintaining clear communication with drivers and the operations team.

Ideal candidates will have proven dispatch or fleet management experience, strong multitasking abilities, and proficiency with dispatch software and GPS tracking.

Qualifications

• Proven experience in dispatch coordination or fleet operations.
• Strong organizational and multitasking abilities.
• Excellent communication and remote collaboration skills.
• Proficiency with dispatch tools, GPS tracking and MS Office.

Responsibilities

• Coordinate dispatch of delivery vehicles for timely service.
• Plan and optimize routes based on location and urgency.
• Monitor driver activities and vehicle locations via GPS.
• Communicate updates and instructions to drivers and management.
• Resolve operational issues and maintain dispatch logs.
• Collaborate with operations to ensure coverage and alignment.

Skills

Dispatch coordination

Fleet management

Remote communication

Multitasking

Problem solving

Tools

Dispatch software

GPS tracking systems

MS Office Suite

Job description

About the Role

Our client, a rapidly expanding national logistics company, is seeking a highly organized and proactive Remote Dispatch Coordinator to manage their fleet operations. This is a fully remote position, offering the flexibility to work from any location within South Africa. You will be responsible for coordinating the dispatch of vehicles, ensuring efficient route planning, monitoring driver activities, and maintaining effective communication between the drivers and operational management. The ideal candidate possesses exceptional organizational skills, a keen eye for detail, and a strong ability to manage multiple tasks simultaneously in a fast-paced environment. Experience in transport dispatch or fleet management is essential. You will play a crucial role in ensuring the smooth and efficient operation of our delivery services, contributing directly to customer satisfaction and operational success. We are committed to building a strong, remote-first team culture that values collaboration and efficiency. This is a perfect opportunity for a dedicated professional to manage fleet operations remotely and make a significant impact.

Key Responsibilities

• Coordinate the dispatch of delivery vehicles to ensure timely and efficient service delivery.


• Plan and optimize delivery routes based on location, urgency, and driver availability.


• Monitor driver activities and vehicle locations using GPS tracking systems.


• Communicate effectively with drivers to provide instructions, updates, and support.


• Respond to and resolve any operational issues or emergencies that arise during dispatch.


• Maintain accurate dispatch logs and records of vehicle movements.


• Liaise with the operations team to ensure seamless coordination and problem resolution.


• Manage scheduling and assignments for drivers, ensuring adequate coverage.


• Adhere to all company policies and transport regulations.

Requirements

• Proven experience in dispatch coordination, fleet management, or a similar transport operations role.


• Strong organizational and multitasking abilities.


• Excellent communication and interpersonal skills, crucial for remote interaction.


• Proficiency in using dispatch software, GPS tracking systems, and MS Office Suite.


• Ability to remain calm and make sound decisions under pressure.


• Strong problem-solving skills and a proactive approach to resolving issues.


• Ability to work independently and manage time effectively in a remote setting.


• Familiarity with South African transport regulations is an advantage.


• Must be reliable, punctual, and possess a strong work ethic.

Benefits

• Competitive annual salary of ZAR.


• Fully remote work arrangement offering maximum flexibility.


• Opportunity to work with a leading national logistics provider.


• Continuous training and professional development in fleet management and dispatch.


• Contributory medical aid and retirement fund.


• Be part of a supportive and dynamic remote team, coordinating operations effectively.


• Potential for career advancement within the company.