Remote Dispatch & Fleet Coordinator

Placements24; Mossel Bay; Hybrid; ZAR 250,000 - 350,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Technology stipend

Remote work from anywhere in SA

Job summary

Placements24 is seeking a highly organized Remote Dispatch & Fleet Coordinator to join a fully remote team across South Africa. You will manage fleet operations, coordinate drivers, optimize routes, and maintain real-time communications via dispatch software.

This role rewards independence, strong problem‑solving, and excellent written and spoken communication. Proficiency with fleet management tools and GPS tracking is essential.

Qualifications

• Experience in dispatch, fleet coordination or logistics.
• Ability to work independently in a remote setting.
• Proficiency with fleet management software and GPS tracking.
• Strong organizational and multitasking skills.

Responsibilities

• Coordinate daily dispatch activities for a fleet of drivers.
• Optimize delivery routes with specialized software.
• Monitor driver performance and provide remote support.
• Maintain real-time communication with drivers via phone and dispatch software.
• Identify and resolve logistical challenges to prevent delays.
• Maintain digital records of dispatch activities and fleet status.

Skills

Fleet coordination

Logistics

Remote work

GPS tracking

Route optimization

Multitasking

Communication

Problem solving

Organizational skills

Education

High school diploma

Relevant certifications

Tools

Fleet management software

GPS tracking systems

Dispatch software

Job description

About the Role

Our client, a national logistics firm, is pioneering a remote-first operational model and is actively seeking a highly organized and tech-savvy Remote Dispatch & Fleet Coordinator. This fully remote position allows you to manage fleet operations and dispatching from the comfort of your home, regardless of your specific location within South Africa, but ideally suited for those in or near regions like Mossel Bay, Western Cape . You will be responsible for coordinating drivers, optimizing routes, ensuring timely deliveries, and maintaining communication across our distributed network. This role requires exceptional multitasking abilities, strong problem-solving skills, and proficiency with digital communication and fleet management tools. You are pivotal in ensuring seamless operations from a distance, demonstrating that operational excellence knows no geographical bounds.

Key Responsibilities

• Coordinate daily dispatch activities for a fleet of drivers across various regions.
• Optimize delivery routes using specialized software to ensure efficiency and cost-effectiveness.
• Monitor driver performance and provide remote support and guidance.
• Maintain real-time communication with drivers via phone, email, and dispatch software.
• Proactively identify and resolve potential logistical challenges to prevent delays.
• Manage fleet scheduling, including vehicle maintenance appointments and driver assignments.
• Ensure all deliveries are completed within the stipulated timeframes and according to company standards.
• Maintain accurate digital records of all dispatch activities, delivery confirmations, and fleet status.
• Collaborate with other remote team members and management to improve operational processes.
• Handle customer inquiries or escalations related to deliveries as needed.

Requirements

• Proven experience in dispatch, fleet coordination, logistics, or a similar operational role.
• Demonstrated ability to work independently and manage tasks effectively in a remote setting.
• Excellent proficiency with fleet management software, GPS tracking systems, and communication platforms.
• Strong understanding of logistics principles and route optimization techniques.
• Exceptional organizational and multitasking skills.
• Effective verbal and written communication skills, with the ability to clearly convey information remotely.
• Reliable high-speed internet connection and a suitable home office setup.
• Problem-solving skills and the ability to make quick, informed decisions.
• High school diploma or equivalent; a relevant certification or degree is a plus.
• Adaptability and a proactive approach to managing a dynamic workload from a distance.

Benefits

This is a fully remote, full-time position offering the flexibility to work from home anywhere in South Africa. Our client provides a competitive salary, performance-based incentives, and opportunities for professional development in advanced logistics technologies. You will receive a technology stipend to ensure your home office setup is optimal. Enjoy the autonomy and work-life balance that comes with a remote role, while contributing to a forward-thinking logistics company. Join a dynamic team that embraces modern work practices and values efficiency and results.