Remote Dispatch and Logistics Coordinator

Placements24; Benoni; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Fully remote position

Competitive salary package

Performance incentives

Modern remote toolkit

Professional development opportunities

Job summary

Placements24 in South Africa is seeking a highly organized Remote Dispatch and Logistics Coordinator to manage and optimize delivery operations from a remote location. This fully remote role offers the flexibility to work from anywhere while coordinating driver schedules, planning routes, monitoring progress, and ensuring seamless communication between drivers, clients, and internal teams.

The ideal candidate will have strong logistics software and GPS knowledge, exceptional organizational

Qualifications

• Proven experience in logistics coordination or dispatch.
• Strong understanding of route optimization and GPS tracking.
• Excellent communication and remote work skills.
• Ability to work independently in a virtual environment.
• Familiarity with South Africa's transport network is advantageous.

Responsibilities

• Coordinate driver schedules and optimize daily dispatch for a fleet.
• Monitor real-time delivery progress using GPS tracking.
• Plan and assign efficient routes considering traffic and capacity.
• Serve as primary contact for drivers and provide remote support.
• Liaise with clients and internal teams to resolve logistical challenges.
• Ensure compliance with transport regulations and safety policies.
• Analyze performance data to improve efficiency and service quality.
• Maintain accurate digital records of dispatch activities and metrics.
• Identify and mitigate potential disruptions to schedules.

Skills

Logistics coordination

Dispatch management

Remote team management

Route optimization

GPS tracking

Education

Background in transport or supply chain management

Tools

Logistics software

GPS tracking systems

Route planning tools

Job description

About the Role

Our client, a leading national logistics firm, is seeking a highly organized and proactive Remote Dispatch and Logistics Coordinator to manage and optimize our delivery operations from a remote location. This is a fully remote position, offering the flexibility to work from anywhere while playing a critical role in our company's success. You will be responsible for coordinating driver schedules, planning efficient routes, monitoring real-time delivery progress, and ensuring seamless communication between drivers, clients, and internal operations teams. The ideal candidate will possess exceptional organizational skills, a strong understanding of logistics software and GPS tracking systems, and the ability to thrive in a fast-paced, virtual environment. If you are a strategic problem-solver with a passion for optimizing transport efficiency and can manage operations remotely, this is an excellent opportunity. Join our innovative team and contribute to our mission of providing reliable and efficient delivery services across South Africa, supporting operations based out of areas like Benoni and beyond.

Key Responsibilities

• Manage and optimize daily dispatch schedules for a fleet of drivers across various regions.
• Utilize logistics software and GPS tracking to monitor vehicle locations and delivery progress in real-time.
• Plan and assign efficient delivery routes, considering traffic, delivery windows, and vehicle capacity.
• Serve as the primary point of contact for drivers, providing support, guidance, and addressing operational issues remotely.
• Liaise effectively with clients and internal stakeholders to provide updates and resolve logistical challenges.
• Ensure compliance with all relevant transport regulations and company safety policies.
• Analyze performance data to identify areas for improvement in efficiency, cost-effectiveness, and service quality.
• Maintain accurate digital records of all dispatch activities, deliveries, and operational metrics.
• Proactively identify and mitigate potential disruptions to delivery schedules.

Requirements

• Proven experience in logistics coordination, dispatch, or fleet management, preferably in a remote or distributed team setting.
• Proficiency in using various logistics management platforms, route optimization software, and GPS tracking systems.
• Excellent communication and interpersonal skills, with the ability to manage remote teams effectively.
• Strong problem-solving abilities and the capacity to make sound decisions under pressure.
• Exceptional organizational and time management skills, with meticulous attention to detail.
• Ability to work independently and manage workload efficiently in a remote setup.
• A stable internet connection and a dedicated, quiet workspace.
• Familiarity with the broader South African transport network is advantageous.
• A background in transport or supply chain management is highly desirable.
• Must be self-motivated and possess a strong work ethic.

Benefits

• Fully remote position offering significant work-life balance and flexibility.
• Competitive salary package with performance-based incentives.
• Opportunity to work with an innovative and forward-thinking logistics company.
• Access to modern technology and tools for remote operations.
• Professional development and growth opportunities within a growing sector.
• Contribute to optimizing national delivery networks from your home office.