Remote Fleet Dispatcher

Placements24; Pretoria; Hybrid; ZAR 180,000 - 360,000; Full time

Benefits offered by this job

Fully remote position

Competitive salary

Training and development

Remote collaboration tools

Career growth

Job summary

Placements24 is seeking a highly organized Remote Fleet Dispatcher to manage nationwide fleet operations from a remote position, coordinating drivers, schedules, and deliveries with dispatch software and GPS systems.

This remote role requires strong communication, multitasking, and the ability to work independently in a fast-paced logistics environment.

It offers fully remote work, competitive compensation, ongoing training, and the chance to contribute to a national transport network.

Qualifications

• Proven experience as a fleet dispatcher or logistics coordinator.
• Proficiency with dispatch management software and GPS systems.
• Strong knowledge of transportation logistics and scheduling.
• Ability to work remotely with minimal supervision.
• Excellent communication with drivers and stakeholders.

Responsibilities

• Assign and dispatch drivers to routes and delivery schedules using dispatch software.
• Monitor real-time location and status of fleet vehicles via GPS tracking systems.
• Communicate with drivers to provide instructions and updates throughout shifts.
• Respond to issues or emergencies during transit (breakdowns, delays).
• Optimize routes and schedules to maximize efficiency and minimize transit times.
• Maintain dispatch records (driver logs, confirmations, incident reports).
• Coordinate with customers and operational teams to manage pickup/delivery times.
• Ensure compliance with transportation regulations and company policies.
• Handle customer inquiries related to dispatch and status.
• Generate reports on fleet performance and driver productivity.

Skills

Dispatcher software

GPS tracking

Route planning

Multitasking

Remote work

Tools

GPS tracking systems

Job description

About the Role

Our client, a prominent national transportation and logistics company, is seeking a highly organized and proactive Remote Fleet Dispatcher to manage their fleet operations remotely. This is a critical, fully remote role responsible for optimizing driver schedules, tracking vehicle movements, and ensuring the efficient and timely delivery of goods across the country. The ideal candidate will possess strong communication skills, a keen ability to multitask in a fast-paced environment, and a deep understanding of dispatch software and logistics principles. While the role is remote, it demands constant connectivity and a dedicated workspace, allowing for seamless coordination with drivers, clients, and management. This is an excellent opportunity for an experienced dispatcher to leverage their skills in a flexible, remote-first setting, contributing to the operational success of a respected entity within the Pretoria transport network. Your expertise will be vital in maintaining our client's reputation for reliability and efficiency nationwide.

Key Responsibilities

• Assign and dispatch drivers to specific routes and delivery schedules using dispatch software.
• Monitor the real-time location and status of all fleet vehicles via GPS tracking systems.
• Communicate effectively with drivers to provide instructions, updates, and support throughout their shifts.
• Respond promptly to any issues or emergencies that arise during transit, such as breakdowns or traffic delays.
• Optimize routes and schedules to maximize efficiency, minimize transit times, and reduce fuel consumption.
• Maintain accurate dispatch records, including driver logs, delivery confirmations, and incident reports.
• Coordinate with customers and operational teams to manage pickup and delivery times effectively.
• Ensure compliance with all transportation regulations, company policies, and safety standards.
• Handle customer inquiries related to dispatch and delivery status professionally.
• Generate reports on fleet performance, on-time delivery rates, and driver productivity.

Requirements

• Proven experience as a fleet dispatcher, logistics coordinator, or in a similar role within the transportation industry.
• Proficiency in using dispatch management software and GPS tracking systems.
• Excellent knowledge of transportation logistics, route planning, and scheduling principles.
• Strong multitasking abilities and the capacity to remain calm under pressure.
• Exceptional communication and interpersonal skills for effective interaction with drivers and stakeholders.
• High degree of organization and attention to detail in managing complex schedules.
• Ability to work independently in a remote setting with minimal supervision.
• A reliable internet connection and a dedicated, quiet workspace.
• Familiarity with Pretoria's general transportation networks and traffic patterns is advantageous but not essential due to remote nature.
• Must be available to work flexible hours, including potential evenings or weekends, depending on operational needs.

Benefits

• Fully remote position offering unparalleled flexibility and work-life integration.
• Competitive salary and performance-based incentives.
• Opportunity to contribute to a nationally recognized logistics company.
• Access to state-of-the-art dispatch and tracking technology.
• Continuous training and professional development programs.
• A supportive team environment focused on remote collaboration.
• Potential for career growth within the organization.