Remote Senior Retail Ops Leader for Growth & Efficiency

Placements24; Vereeniging; Hybrid; ZAR 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Bonuses

Remote role

Professional development

Leadership training

Job summary

Placements24 is seeking a highly experienced Senior Retail Operations Manager to lead dispersed operational teams. This fully remote role supports Vereeniging, Gauteng, ZA and beyond, with strategic oversight of inventory, logistics, service, and e-commerce fulfillment.

You will drive KPIs, mentor remote staff, and partner with Sales, Marketing, and Finance to execute efficient operations. A strong leadership presence and data-driven decision making are essential for success in this role.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• Minimum of 7 years in retail operations management, with leadership experience.
• Proven track record in large-scale retail operations, preferably e-commerce/omnichannel.
• Expertise in inventory management, logistics, supply chain, and customer service operations.
• Exceptional leadership and remote people management skills.
• Strong analytical and problem-solving abilities with data-driven approach.
• Proficiency in ERP, WMS, and CRM systems.
• Excellent communication, presentation, and interpersonal skills.
• Ability to develop and execute strategic plans in dynamic environments.
• Strong financial acumen and budget management experience.
• Must be based in South Africa and legally eligible to work.

Responsibilities

• Develop and implement retail operational strategies to meet business objectives and profitability.
• Lead and mentor remote operations staff, fostering accountability and continuous improvement.
• Oversee inventory management, logistics, supply chain, and e-commerce fulfillment.
• Establish and monitor KPIs to measure performance and identify improvements.
• Drive efficiency and cost-effectiveness across operations functions.
• Implement best practices and ensure policy compliance.
• Collaborate with Sales, Marketing, Finance to ensure seamless execution.
• Manage budgets and forecast resource needs.
• Identify innovative solutions to address challenges and growth opportunities.
• Report on performance and strategic initiatives to senior leadership.

Skills

Leadership

Remote management

Data-driven decisions

Budget management

Analytical skills

Education

Bachelor's degree in Business Administration

Master's degree preferred

Tools

ERP

WMS

CRM

Job description

Placements24 is seeking a highly experienced Senior Retail Operations Manager to lead dispersed operational teams. This fully remote role supports Vereeniging, Gauteng, ZA and beyond, with strategic oversight of inventory, logistics, service, and e-commerce fulfillment.

You will drive KPIs, mentor remote staff, and partner with Sales, Marketing, and Finance to execute efficient operations. A strong leadership presence and data-driven decision making are essential for success in this role.