Remote Retail Operations Leader | Strategy & Growth

Placements24; KwaZulu-Natal; Remote; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Health insurance

Remote work flexibility

Career development opportunities

Job summary

Placements24 is seeking a Senior Retail Operations Manager to lead our remote operations division from Pietermaritzburg, KwaZulu-Natal. You will define and implement operational strategies to drive efficiency, profitability, and brand consistency across touchpoints, while managing a geographically dispersed team in a remote-first setup.

The role requires 7+ years in retail operations, strong leadership and remote-management skills, and expertise in retail software and data analytics.

Qualifications

• Bachelor’s degree in Business Administration or Retail Management.
• 7+ years of progressive experience in retail operations management.
• Experience managing remote teams and operations.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in retail management software and data analysis tools.

Responsibilities

• Develop and execute operational strategies aligned with company objectives.
• Oversee daily retail operations for efficiency and performance.
• Manage budgets, resources, and cost control to maximize profitability.
• Lead a geographically dispersed team and foster high performance.
• Implement and monitor KPIs to track success.
• Drive continuous improvement to enhance customer satisfaction.
• Ensure compliance with regulations and company policies.
• Collaborate with marketing, sales, supply chain to meet goals.
• Analyze data to identify trends and opportunities for innovation.
• Champion adoption of new technologies and best practices.

Skills

Leadership

Communication

Data analysis

Education

Bachelor's degree in Business Administration

Tools

Retail management software

Data analysis tools

Job description

Placements24 is seeking a Senior Retail Operations Manager to lead our remote operations division from Pietermaritzburg, KwaZulu-Natal. You will define and implement operational strategies to drive efficiency, profitability, and brand consistency across touchpoints, while managing a geographically dispersed team in a remote-first setup.

The role requires 7+ years in retail operations, strong leadership and remote-management skills, and expertise in retail software and data analytics.