Remote Field Service Engineer – Industrial Equipment Support

Placements24; Cape Town; Hybrid; ZAR 550,000 - 850,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Performance bonuses

Travel allowance

Remote role

Job summary

Placements24 is seeking a Remote Field Service Engineer to join our distributed technical support team. This fully remote role provides on-site technical support and troubleshooting for advanced machinery across client locations, primarily in the Cape Town region, with travel as needed.

The ideal candidate holds a Bachelor's or Diploma in Electrical, Mechanical, or Mechatronics engineering, with 5+ years in field service or similar roles.

Qualifications

• Field service experience in complex machinery.
• Strong diagnostic and troubleshooting skills.
• Ability to read technical manuals and schematics.

Responsibilities

• Provide on-site technical support, troubleshooting, and repair of sophisticated industrial equipment.
• Conduct routine maintenance, diagnostics, and performance checks.
• Install, commission, and integrate new equipment at client sites.
• Perform repairs and replacements of faulty components and systems.
• Develop and deliver technical training to client personnel on equipment operation and maintenance.
• Document service activities, findings, and resolutions accurately.
• Collaborate with internal engineering and support teams to resolve escalated technical issues.
• Manage inventory of spare parts and tools required for field service operations.
• Adhere strictly to safety protocols and company procedures while on client premises.

Skills

Field service engineering

Diagnostics

Troubleshooting

Customer communication

Time management

Education

Bachelor's or Diploma in Electrical, Mechanical, or Mechatronics

Tools

Diagnostic tools

Test equipment

Schematics reading

Job description

Placements24 is seeking a Remote Field Service Engineer to join our distributed technical support team. This fully remote role provides on-site technical support and troubleshooting for advanced machinery across client locations, primarily in the Cape Town region, with travel as needed.

The ideal candidate holds a Bachelor's or Diploma in Electrical, Mechanical, or Mechatronics engineering, with 5+ years in field service or similar roles.