Remote E-commerce Performance Analyst

Placements24; Rustenburg; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Fully remote position

Competitive salary and incentives

Access to advanced analytics tools

Professional development opportunities

Generous vacation and leave policy

Collaborative remote team culture

Job summary

Placements24 is seeking a highly analytical Remote E-commerce Performance Analyst to monitor, analyze, and optimize key e-commerce metrics from anywhere. You will translate data into actionable insights for marketing, product, and sales teams, driving online revenue growth.

The role requires a quantitative background and expert analytics tool proficiency (GA4/Adobe Analytics, SQL, Tableau/Power BI). Collaboration is conducted with cross-functional teams in a remote-first environment.

Qualifications

• Bachelor's degree in a quantitative field.
• 3+ years of experience in e-commerce analytics or web analytics.
• Expert proficiency in GA4 and/or Adobe Analytics.
• Strong SQL for data extraction and manipulation.
• Experience with Tableau, Looker, or Power BI.
• Excellent analytical and communication skills; able to convey insights to both technical and non-technical audiences.

Responsibilities

• Monitor and report on e-commerce performance metrics (traffic, conversions, sales, CAC, CLTV, ROI).
• Use GA4/Adobe Analytics and BI tools to track performance and identify trends.
• Analyze user behavior to identify friction points and improvements.
• Develop dashboards and reports for stakeholders.
• Provide data-driven recommendations for campaigns and product planning.
• Conduct A/B testing analysis and interpret results.
• Analyze sales data for product performance and customer patterns.
• Collaborate with cross-functional teams in a remote environment.

Skills

GA4

SQL

Excel

A/B testing

Data storytelling

Education

Bachelor's degree in a quantitative field

Tools

Tableau

Looker

Power BI

Google Analytics

Job description

About the Role

Our client, a data-driven online retailer, is seeking a highly analytical and insightful Remote E-commerce Performance Analyst to join their growing team. This is a fully remote role, enabling you to leverage your analytical prowess from any location. You will be responsible for meticulously tracking, analyzing, and reporting on key performance indicators across all e-commerce channels, providing actionable insights to drive business growth and optimize marketing spend. The ideal candidate possesses a strong quantitative background, expert-level proficiency in analytics tools (e.g., Google Analytics, SQL, BI tools), and a deep understanding of e-commerce metrics. You will play a critical role in identifying trends, understanding customer behavior, and informing strategic decisions related to website performance, marketing campaigns, and sales funnels. We are looking for a proactive, detail-oriented individual who can translate complex data into clear, concise recommendations for a remote-first audience. Your insights will be invaluable in guiding our client's strategic direction and maximizing their online revenue potential.

Key Responsibilities

• Monitor, analyze, and report on key e-commerce performance metrics, including website traffic, conversion rates, sales, customer acquisition cost (CAC), customer lifetime value (CLTV), and ROI.
• Utilize analytics platforms (e.g., Google Analytics, Adobe Analytics) and data visualization tools (e.g., Tableau, Power BI) to track performance and identify trends.
• Conduct in-depth analysis of user behavior on the website to identify friction points and opportunities for improvement.
• Develop and maintain dashboards and reports for various stakeholders, providing clear and actionable insights.
• Support marketing and product teams by providing data-driven recommendations for campaign optimization and strategic planning.
• Perform A/B testing analysis and provide insights on test results.
• Analyze sales data to understand product performance, customer segmentation, and purchasing patterns.
• Identify opportunities for process improvements in data collection and reporting.
• Stay current with the latest trends and best practices in e-commerce analytics and data science.
• Collaborate effectively with cross-functional teams in a remote environment.

Requirements

• Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, or a related quantitative field.
• Minimum of 3 years of experience in e-commerce analytics, web analytics, or a similar role.
• Expert proficiency in Google Analytics (GA4) and/or Adobe Analytics.
• Strong knowledge of SQL for data extraction and manipulation.
• Experience with data visualization tools (e.g., Tableau, Looker, Power BI).
• Excellent analytical, problem-solving, and critical thinking skills.
• Ability to communicate complex data findings clearly and concisely to both technical and non-technical audiences.
• Experience with A/B testing methodologies and analysis.
• Proficiency in Microsoft Excel or Google Sheets.
• Ability to work independently and manage time effectively in a remote setting.

Benefits

• Fully remote position with the flexibility to work from anywhere.
• Competitive salary and performance-based incentives.
• Opportunity to play a key role in data-driven decision-making for a growing e-commerce business.
• Access to advanced analytics tools and technologies.
• Continuous learning and professional development opportunities.
• Collaborative and supportive remote team culture.
• Generous vacation and leave policy.
• Be instrumental in driving the success of our client's online operations.