Senior E-commerce Analyst

Placements24; Pretoria; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Remote work

Health insurance

Paid time off

Professional development

Job summary

Placements24 is seeking a highly analytical Senior E-commerce Analyst to join our fully remote team. You will develop complex reports, identify trends across digital platforms, and provide actionable recommendations to senior management and cross‑functional teams.

You will build dashboards, analyze customer behavior and campaign performance, collaborate with product, marketing and development, and stay current with analytics tools and best practices to drive online sales and improve user

Qualifications

• 5+ years in ecommerce analytics or BI.
• Expert in GA, Adobe Analytics, and data visualization tools.
• Strong SQL and statistical analysis skills.
• Able to translate data into strategic recommendations for non-technical audiences.
• Experience with A/B testing and campaign performance analysis.

Responsibilities

• Analyze datasets from web analytics, sales, CRM, and marketing campaigns to identify drivers and trends.
• Develop, implement, and maintain dashboards and reports for key metrics.
• Conduct deep-dive analyses of customer behavior and marketing effectiveness to identify optimization opportunities.
• Translate data findings into actionable recommendations to improve website performance and sales.
• Collaborate with product, marketing, and development to implement data-driven strategies and measure impact.
• Stay current with analytics tools and best practices in ecommerce and data analysis.

Skills

Data analysis

A/B testing

Communication

Statistical insight

Problem solving

Education

Bachelor's degree in Statistics, Economics, Computer Science, Business, or related field

Tools

Google Analytics

Adobe Analytics

Tableau

Power BI

SQL

Job description

About the Role

Our client is looking for a highly analytical and strategic Senior E-commerce Analyst to join their fully remote team. This pivotal role involves delving deep into data to uncover insights that will drive significant improvements in our online sales performance and customer experience across all digital platforms. You will be responsible for developing complex reports, identifying key trends, and providing actionable recommendations to senior management and cross-functional teams. This is an exceptional opportunity for a seasoned analyst passionate about leveraging data to shape the future of our e-commerce business from anywhere.

Key Responsibilities

• Analyze vast datasets from various sources (web analytics, sales, CRM, marketing campaigns) to identify key performance drivers and trends in our e-commerce operations.
• Develop, implement, and maintain sophisticated dashboards and reports to track key metrics and provide stakeholders with timely insights.
• Conduct deep-dive analyses into customer behavior, conversion funnels, and marketing campaign effectiveness to identify opportunities for optimization.
• Translate complex data findings into clear, concise, and actionable recommendations for improving website performance, user experience, and overall sales.
• Collaborate closely with product managers, marketing teams, and developers to implement data-driven strategies and measure their impact.
• Stay current with the latest analytics tools, techniques, and best practices in the e-commerce and data analysis fields.

Requirements

• 5+ years of experience in e-commerce analytics , business intelligence, or a related data analysis role.
• Expert proficiency in web analytics platforms (e.g., Google Analytics, Adobe Analytics) and data visualization tools (e.g., Tableau, Power BI).
• Strong SQL skills for data extraction and manipulation, and experience with statistical analysis.
• Proven ability to translate complex data into strategic business recommendations and communicate them effectively to non-technical audiences.
• Experience with A/B testing methodologies and performance analysis of marketing campaigns.
• Bachelor's degree in Statistics, Economics, Computer Science, Business, or a related quantitative field.

Benefits

• Highly competitive salary commensurate with experience.
• Fully remote work arrangement, offering maximum flexibility and work-life balance.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off and opportunities for professional development and certifications.
• A data-driven culture that values innovation and continuous improvement in the e-commerce landscape.